My $5 reward card was "declined" in transfer.

Discus and support My $5 reward card was "declined" in transfer. in XBoX Rewards & Social to solve the problem; After trying to buy a $5 xbox code with rewards It never sent the email, then I checked my purchases and said declined.... Discussion in 'XBoX Rewards & Social' started by Jackalz1337, May 6, 2017.

  1. Jackalz1337
    Jackalz1337 Guest

    My $5 reward card was "declined" in transfer.


    After trying to buy a $5 xbox code with rewards It never sent the email, then I checked my purchases and said declined.

    :)
     
    Jackalz1337, May 6, 2017
    #1
  2. VCOLL
    VCOLL Guest
    REWARD DECLINED

    i got a $5 Xbox giftcard for 4650 Reward Points wait 24hrs for email confirmation & then my order is DECLINED & MY REWARD POINS 4650 ARE STILL GONE!

    If my order is declined shouldn't. I get my Reward Points returned? But i want to know what happened.
     
    VCOLL, May 6, 2017
    #2
  3. creynolds2412
    creynolds2412 Guest
    help me with issue

    I purchased a 12 month Xbox Live card for 29000 Microsoft reward points. Microsoft took my 29000 points and then declined the order. what canbe done?
     
    creynolds2412, May 6, 2017
    #3
  4. Smwutches
    Smwutches Guest

    My $5 reward card was "declined" in transfer.

    Since that is not an Xbox Rewards program issue, this is the wrong forum. If you were trying to get a $5 code from the Microsoft Rewards program, you would need to contact their customer support via their redemption page.
     
    Smwutches, May 6, 2017
    #4
  5. Jackalz1337
    Jackalz1337 Guest
    Your Microsoft support team sent me here, so this is all I can do.
     
    Jackalz1337, May 6, 2017
    #5
  6. Smwutches
    Smwutches Guest
    Support doesn't handle the rewards program so they don't realize they are different. The Xbox Rewards program does not issue codes. So you would need to contact customer support for the Microsoft Rewards program is their redemption page.
     
    Smwutches, Nov 3, 2018
    #6
  7. Smwutches Win User

    My $5 reward card was "declined" in transfer.

    Support doesn't handle the rewards program so they don't realize they are different. The Xbox Rewards program does not issue codes. So you would need to contact customer support for the Microsoft Rewards program is their redemption page.
  8. Jackalz1337 Win User

    My $5 reward card was "declined" in transfer.

    Since that is not an Xbox Rewards program issue, this is the wrong forum. If you were trying to get a $5 code from the Microsoft Rewards program, you would need to contact their customer support via their redemption page.
    Your Microsoft support team sent me here, so this is all I can do.
  9. Smwutches Win User

    My $5 reward card was "declined" in transfer.

    Since that is not an Xbox Rewards program issue, this is the wrong forum. If you were trying to get a $5 code from the Microsoft Rewards program, you would need to contact their customer support via their redemption page.
  10. Marauder81094 Win User

    2 months for £2 special offer error

    Lock this thread, the problem has been solved by transferring the balance from the declined card onto the new one.
  11. nickisullivan13 Win User

    Auto renew

    Another way that auto renewal gets turned back on is if you add a new credit card and you had a declined charge and it automatically transferred to the new payment method.
Thema:

My $5 reward card was "declined" in transfer.

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