My 3m prepaid xbox live gift card did not give me gold. It sent me an email saying it was ...

Discus and support My 3m prepaid xbox live gift card did not give me gold. It sent me an email saying it was ... in XBoX on Consoles to solve the problem; I put in the code and itsaid it was confirmed but I still don't have gold. I don't want to go and buy another card just because of xbox messing up.... Discussion in 'XBoX on Consoles' started by Its Alpha Camel, Dec 15, 2016.

  1. Its Alpha Camel
    Its Alpha Camel Guest

    My 3m prepaid xbox live gift card did not give me gold. It sent me an email saying it was ...


    I put in the code and itsaid it was confirmed but I still don't have gold. I don't want to go and buy another card just because of xbox messing up.

    :)
     
    Its Alpha Camel, Dec 15, 2016
    #1
  2. DeadJerichoUK
    DeadJerichoUK Guest
    I cannot cancel auto-renewal or remove the payment method

    edit - i meant to say that the new card is not listed on the subscription payment options.

    only the old card is listed. attempting to add a new card just says that the card has already been associated with the account

    This is currently what my subscription page says..... -

    Xbox Live Gold

    Prepaid 3M Xbox LIVE Gold

    Expires on:

    08/04/2015

    Paid with: **** EDITED OUT OLD CREDIT CARD DETAILS ***

    no auto-renewal cancel option is listed anywhere. i do recall cancelling it ages ago and ive since been using up a couple prepaid cards i was given as a gift.
     
    DeadJerichoUK, Dec 15, 2016
    #2
  3. BaurisBauris
    BaurisBauris Guest
    Free 1 month subscription but cannot download games

    In my Services & subscriptions page I can see:

    Subscription

    Prepaid 3M Xbox LIVE Gold

    Expires on

    3/24/2016

    Paid with

    Prepaid card
     
    BaurisBauris, Dec 15, 2016
    #3
  4. Miss Ghidorah
    Miss Ghidorah Guest

    My 3m prepaid xbox live gift card did not give me gold. It sent me an email saying it was ...

    Hi Alpha Camel -

    Sorry to hear about any frustration this may have caused. Unfortunately, we're unable to assist with account and billing issues here on the public facing forums. You will need to speak directly with phone
    or chat support     for further assistance regarding your Xbox Live Gold.

    Please let us know if you have any additional Xbox support questions! We're here to help. My 3m prepaid xbox live gift card did not give me gold. It sent me an email saying it was ... :)
     
    Miss Ghidorah, Dec 16, 2016
    #4
  5. Miss Ghidorah Win User

    My 3m prepaid xbox live gift card did not give me gold. It sent me an email saying it was confirmed.

    Hi Alpha Camel -

    Sorry to hear about any frustration this may have caused. Unfortunately, we're unable to assist with account and billing issues here on the public facing forums. You will need to speak directly with phone
    or chat support     for further assistance regarding your Xbox Live Gold.

    Please let us know if you have any additional Xbox support questions! We're here to help. :)
  6. DeadJerichoUK Win User

    I cannot cancel auto-renewal or remove the payment method

    edit - i meant to say that the new card is not listed on the subscription payment options.

    only the old card is listed. attempting to add a new card just says that the card has already been associated with the account

    This is currently what my subscription page says..... -

    Xbox Live Gold

    Prepaid 3M Xbox LIVE Gold

    Expires on:

    08/04/2015

    Paid with: **** EDITED OUT OLD CREDIT CARD DETAILS ***

    no auto-renewal cancel option is listed anywhere. i do recall cancelling it ages ago and ive since been using up a couple prepaid cards i was given as a gift.
  7. BaurisBauris Win User

    Free 1 month subscription but cannot download games

    In my Services & subscriptions page I can see:

    Subscription

    Prepaid 3M Xbox LIVE Gold

    Expires on

    3/24/2016

    Paid with

    Prepaid card
  8. FaridBoss Win User

    Something went wrong Give it another try. If this happens again, let us know by entering the code be

    xbox emailed me 'successfully activated Prepaid 3M Xbox LIVE Gold on Tuesday, December 13, 2016' but i cant play.... when i want to redeem again i got that error... what do i do?????
  9. RobotDogPet Win User

    Please Help Me!!!!!!

    I did not buy a card. Xbox live sent a code to me for a $5 gift card.
Thema:

My 3m prepaid xbox live gift card did not give me gold. It sent me an email saying it was ...

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