My 2TB Xbox external hard rice keeps on disconnecting what should I do

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

good evening

There are several things you can try to troubleshoot your external hard drive disconnecting issue on your Xbox:

Check the power source: Make sure your external hard drive is receiving sufficient power. Try plugging it into a different USB port or using a different power adapter.

Check the cable: Make sure the cable connecting your external hard drive to your Xbox is securely connected and not damaged. Try using a different cable to see if the issue persists.

Update the firmware: Check if there are any available firmware updates for your external hard drive and update it if possible.

Test the hard drive: Use a diagnostic tool to check if there are any issues with your external hard drive. You can try using the built-in diagnostic tool on your Xbox or use a third-party software.

Clear the cache: Clearing the cache on your Xbox can sometimes fix issues with external hard drives disconnecting. To clear the cache, hold down the power button on your Xbox until it turns off, unplug the power cord, wait for 30 seconds, and then plug it back in and turn it on again.

My son is needing an external hard drive (2TB) for his old Xbox 360s. What do you recommend?

Pretty much any brand of external hard drive will work on the Xbox 360. But, I recommend anything from either Western Digital, Seagate or Toshiba should work fine.

My old 360 - which I use occasionally has a 2TB Western Digital external hard drive.

As I said before, it's a good idea to install all disc based games now. These Xbox 360 consoles aren't getting any younger!

My son is needing an external hard drive (2TB) for his old Xbox 360s. What do you recommend?

I have 2 external hard drives. 4TB which i keep all xbox one games on and a 2TB which i keep all 360 games on.

Hi

I don't know what file format Xbox One uses with external hard drives but when you first connect a drive the console should offer to format the drive for games (If it meets the specs), With my Xbox One I have both a 2TB and 4TB external hard drives connected
and working without any issues for playing games.