my 2 day and 14 day gold codes don't work.

hello, i am having a problem. I entered my 2 day code, and i got a message saying that my gold trial has started. but when i went to play a game online, it told me i have free. This made no sense, and i entered my 14 day code....same thing. now my codes
seem to have been wasted. i have waited 24 hours but still nothing...plz help!

:)

 

14 Day trial ended after 1 day

Please bear in mind Xbox Gold trials does not stack to each other. If you redeemed a 14 day trial code then redeem a 2 day code it will remove the 14 day trial code. Have you redeemed other codes besides the 14 day trial?

 

Xbox Live Free Trial

Hi,

You don't have any sort of a free trial attached to your account. If you were offered a 30 day trial on the console dashboard you'll need to add a payment method in order to take advantage of it.

If you redeemed a trial code like a 2 day or 14 day trial, or even a 30 day trial code from a redemption card then you wouldn't need any sort of payment details. The 2 day/14 day card doesn't give you gold status but lets you play online for the stated days
(2 or 14 days, depending on what you redeemed), or 30 days (which will give you gold status) if you redeemed it from a gold subscription card.

 

Trials do not change your account status to gold, they only give you access to some benefits of online multiplayer. Some cards will only work with the game they came with. So try playing online.