My $10 VISA Digital Gift Card redeemed for 500 VIP Gems prior to program's expiration hasn't ...

Discus and support My $10 VISA Digital Gift Card redeemed for 500 VIP Gems prior to program's expiration hasn't ... in XBoX Rewards & Social to solve the problem; I have exhausted every method possible contacting Microsoft support thru phone and chat and have been metaphorically forced to contact/post in these... Discussion in 'XBoX Rewards & Social' started by Peppy Giggles, Jul 2, 2018.

  1. Peppy Giggles
    Peppy Giggles Guest

    My $10 VISA Digital Gift Card redeemed for 500 VIP Gems prior to program's expiration hasn't ...


    I have exhausted every method possible contacting Microsoft support thru phone and chat and have been metaphorically forced to contact/post in these forums and expose my account to hacks and scams by having to post on a public forum as a requirement because,
    no one wants to do proper customer service/to help me. I have been trying to get this solved since June 2018 and I refuse to let you keep/not honor my rewards/prize I earned thru your rewards program. (I even sent a copy of my redemption to MS Customer Service/Support
    awhile ago as proof, which should have never been necessary as this multi billion dollar company keeps track of all that stuff (...and more as Big Brother watches!!!) and I expect to be compensated properly besides my earned reward not received due to your
    or your computer mishap or incompetence and my long wait to have this solved.

    Here below is my last contact (from several on this issue) from a Member of Management:

    "Hello,

    This is Amy and I am Jule's manager.

    I understand that you have a concern with regards to your rewards. Now, I have coordinated this matter with our Offline Team and I am very sorry to tell you that we do not really have complete access as far as your rewards transactions and histories are
    concern.

    The best recommendation I could provide you is to get in touch with our Rewards Team by accessing our forums and posting your questions there. I assure you that they will be able to get this sorted for you.

    I am very sorry again for the run around.

    Amy L.

    Xbox Customer Support Manager"

    :)
     
    Peppy Giggles, Jul 2, 2018
    #1
  2. Peppy Giggles
    Peppy Giggles Guest
    My $10 VISA Digital Gift Card redeemed for 500 VIP Gems prior to program's expiration hasn't arrived

    Yes, thank you. That is why I posted in both. I have noticed after enough of my own research that you (...and some other "Ambassadors") reply on many peoples' post telling them to go to another forum to express their problem while you actually do not help
    them, but irate many by telling/"asking" them to post elsewhere. Thank you though and good try! My VISA Digital Gift Card redeemed for 500 VIP Gems prior to program's expiration hasn't ... :)
     
    Peppy Giggles, Jul 2, 2018
    #2
  3. Smwutches
    Smwutches Guest
    My $10 VISA Digital Gift Card redeemed for 500 VIP Gems prior to program's expiration hasn't arrived

    For help with the Rewards program, you'll need to post in the Xbox Rewards Questions support forum.
     
    Smwutches, Jul 2, 2018
    #3
  4. Peppy Giggles Win User

    My $10 VISA Digital Gift Card redeemed for 500 VIP Gems prior to program's expiration hasn't arrived

    For help with the Rewards program, you'll need to post in the Xbox Rewards Questions support forum.
    Yes, thank you. That is why I posted in both. I have noticed after enough of my own research that you (...and some other "Ambassadors") reply on many peoples' post telling them to go to another forum to express their problem while you actually do not help
    them, but irate many by telling/"asking" them to post elsewhere. Thank you though and good try! :)
  5. Smwutches Win User

    My $10 VISA Digital Gift Card redeemed for 500 VIP Gems prior to program's expiration hasn't arrived

    For help with the Rewards program, you'll need to post in the Xbox Rewards Questions support forum.
  6. DAN1187 Win User

    I have not had my rewards of $10

    It was a $10 gift card I bought with my vip gems.
  7. Mountain Dew Win User

    I redeemed my points and haven’t got my emails

    Weird. None of the gift cards have shown available for me for quite some times. I have enough VIP gems saved up for a $10 card now, and neither the 5000 or 10000 points options, let alone the $5-$10 visa gift cards.

    I keep my eye out every night and every morning, and they never show as available to redeem for me. So frustrating that I see folks able to redeem them like crazy, but they show out of stock for me every single day.
  8. LiMiT Fantasy Win User

    What are a gems worth in U.S. currency

    Well, it would seem like 50 gems is equivalent to $1 USD in the MyVIP vault. The price changes a bit if you buy the higher tiered items, such as the $25 visa gift card being 40 gems each dollar. However, in the FAQ, it states that 1 gem will equal 1 Microsoft
    rewards point. However, 1000 Microsoft rewards points is equivalent to $1 USD. So it's way better if you spend your gems before they are transferred. If you have 500 gems, that get's you a $10 gift card in the Vault. If it's transferred, that get's you $0.50
    in Microsoft rewards points.....
Thema:

My $10 VISA Digital Gift Card redeemed for 500 VIP Gems prior to program's expiration hasn't ...

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