My 1-Month Xbox Live Code Disappeared from my Messages

I have a similar issue in regards to my messages disappearing , I'm in the preview program and two days ago I received a Xbox live message for a Smite alpha code. Since I already have Smite I didn't redeem the code and wanted to send it to a friend today
but the message is gone and I know for a fact I didn't delete it. Is there anyway I can get the message/code back?

:)

 

Xbox live gold code

I have received a code for a free month of Xbox live from Xbox in my Xbox live messages section. I went to look In my messages from Xbox live and it had disappeared. Now I have not used the code, so how can that message have disappeared.

How do I get help with this? Or how do I recover it?

 

EA Access Question

Just got a message from Xbox with a code for a free month of EA Access for pre ordering battlefield 1. I currently have a year subscription, can you stack the free month with your current subscription like you can with Xbox live and psn?


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Hey there Iceman ZA!

Since you are participating in the Preview Program, you will need to make a post in the Xbox One Preview Forum. This way the proper folks can address the issue. Thanks in advance!