My 1 month gold free trial got canceled

Discus and support My 1 month gold free trial got canceled in XBoX on Consoles to solve the problem; Today, I went to xbox.com and join xbox live gold for 1 month free trial. Microsoft sent me an e-mail confirmation. After that, I went to My Account ->... Discussion in 'XBoX on Consoles' started by Noctics, Aug 30, 2014.

  1. Noctics
    Noctics Guest

    My 1 month gold free trial got canceled


    Today, I went to xbox.com and join xbox live gold for 1 month free trial. Microsoft sent me an e-mail confirmation. After that, I went to My Account -> Subscription to cancel the auto-renewal. Then Microsoft sent me an e-mail said that my xbox live
    gold subscription was canceled. Now I'm not getting any free gold. I thought that cancel the auto-renewal doesn't mean cancel your gold membership?

    :)
     
    Noctics, Aug 30, 2014
    #1
  2. WIESIL
    WIESIL Guest
    XBox Live tenure

    I checked my gold tenure on the link eG x Thee Elf posted and mine says

    Prepaid 12M Xbox LIVE Gold this one isn't canceled

    Prepaid 12M Xbox LIVE Gold canceled

    Prepaid 12M Xbox LIVE Gold canceled

    Prepaid 12M Xbox LIVE Gold canceled

    gold 1 month free trial canceled

    but yet I have no number next to my name
     
    WIESIL, Aug 30, 2014
    #2
  3. Mr Tony B
    Mr Tony B Guest
    Will remaining Live Gold Trial days be added to a new gold subscription and can I get Reward points with a trial?

    This sucks, I had 2 14 day trials and 2 2 day trials, I added my 12 month gold and it canceled the trials. So now I'm going to miss that extra month of free trials,regardless if it doesn't give the full gold experience. I'm pretty *** about that
     
    Mr Tony B, Aug 30, 2014
    #3
  4. DEVlN
    DEVlN Guest

    My 1 month gold free trial got canceled

    Your card must be active on the account and then you cancel. Otherwise, you'll lose your free trial. Ensure you read the fine print because this rule varies.
     
    DEVlN, Aug 30, 2014
    #4
  5. Noctics
    Noctics Guest
    You mean credit card? I'm pretty sure my credit was activated at that time. They sent me message that they charged me $0.00
     
    Noctics, Aug 30, 2014
    #5
  6. YouKillledKenny
    YouKillledKenny Guest
    How do I sign up for this free trial?
     
    YouKillledKenny, Aug 30, 2014
    #6
  7. Noctics
    Noctics Guest
    select join xbox gold on xbox.com and chose free trial
     
    Noctics, Oct 31, 2018
    #7
  8. RagMan85 Win User

    family pack of xbox live gold

    emails state as followed

    Dear ChelseaBoy99,

    This mail is confirmation that your subscription to Gold – 1 Month FREE Trial has been cancelled on 19 January 2012.

    Dear SkilledCLOUD97,

    This mail is confirmation that your subscription to Prepaid 3M Xbox LIVE Gold has been cancelled on 19 January 2012.

    Dear SuperSonicXL03,

    This mail is confirmation that your subscription to Gold – 1 Month FREE Trial has been cancelled on 19 January 2012.

    NONE of my 3 sons got emails confirming they have a new family pack subscription that will expire on the 19 may 2013 ( i purchased the pack on the 19th jan 2012 ) and i also got extra months because me and 1 son still had months remaining on our accounts
  9. Noctics Win User

    My 1 month gold free trial got canceled

    select join xbox gold on xbox.com and chose free trial
  10. DEVlN Win User

    My 1 month gold free trial got canceled

    Your card must be active on the account and then you cancel. Otherwise, you'll lose your free trial. Ensure you read the fine print because this rule varies.
  11. YouKillledKenny Win User

    My 1 month gold free trial got canceled

    How do I sign up for this free trial?
  12. Noctics Win User

    My 1 month gold free trial got canceled

    You mean credit card? I'm pretty sure my credit was activated at that time. They sent me message that they charged me $0.00
Thema:

My 1 month gold free trial got canceled

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