Mw2 won't launch

Hi etienne,

Thank you for posting in Microsoft Xbox Community. I'm sorry to hear that you're having issues playing the Campaign of Call of Duty Modern Warfare 2. Following the latest Call of Duty update, the MWII campaign was relocated from the main Call of Duty HQ to its own distinct DLC in order to reduce the size of the HQ's file.

I recommend launching the Edge browser app on your console and typing in the following URLs if you're experiencing trouble playing the MWII campaign after the most recent update:

ms-windows-store://pdp/?productid=9P3RB3G1B17F

ms-windows-store://pdp/?productid=9P3V60BZVT4K

Following the latest update, searching for these URLs will bring up a Store page with the DLC you must download in order to play the MWII campaign. The Campaign Pack 1 and Content Pack 1 DLC should be downloaded to your console.

You should be able to access the MWII campaign from the Call of Duty Home menu as usual after downloading these DLC items.

Regards,

Alvaro

Hello etienne,

I understand how frustrated this issue can be. Especially after so much troubleshooting! I'd like to help you find a solution.

First, reach out to the game developer for additional support since this is specific to one game and not all games:

https://support.activision.com/modern-warfare-ii

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

I'm not sure which troubleshooting steps you've already tried to solve it, but I would suggest the following steps.

First, try clearing the cache on your console:

1. Turn off the console by holding the power button for 10 seconds.

2. Unplug the power cable from the back.

3. Wait at least 10 seconds.

4. Plug the power cable back in.

5. Turn the console back on.

Next, try launching while using a different WiFi Network or mobile hotspot just to rule out if it's related to your internet provider.

Last, if you have the game installed on an external drive, try installing it locally to see if it's hardware related.

Let me know how it goes, and I'll be here to support you!

Note: Just a friendly reminder that this is a public forum, I will try to get back to you as soon as possible.

Won't be getting FIFA and probably not MW2.

Simple answer- If you like MW2 then you'll like this. If you're sick of MW2 then you won't. It's polished and fun as hell (ie Kill Confirmed), but nothing groundbreaking. Consider it to be more of a MW2 Expansion pack if you will.

Well, then you probably won't end up purchasing. It will probably be Mw2 v2, but I can only hope that it won't be...