Mw2 is saying I need to purchase again but according to Microsoft I already own the title...

Discus and support Mw2 is saying I need to purchase again but according to Microsoft I already own the title... in XBoX Games and Apps to solve the problem; I have the same issue many had on release still. It tells me I need to purchase to play certain game modes one day and the next it's fine until mid... Discussion in 'XBoX Games and Apps' started by Bryant Havenstrite, Feb 27, 2023.

  1. Mw2 is saying I need to purchase again but according to Microsoft I already own the title...


    I have the same issue many had on release still. It tells me I need to purchase to play certain game modes one day and the next it's fine until mid game and boots me. I downloaded it for release played some and sometime a few months after release it deleted itself as I had gotten busy I didn't realize it had happened until about 5 months ago when I re-download it and out of frustration deleted it again for several months. I started playing warzone again with these issues persisting still to this day. I even get kicked out of dmz mid game saying k need to purchase with an error from Activision.

    :)
     
    Bryant Havenstrite, Feb 27, 2023
    #1
  2. Francia J. Win User

    Mw2 is saying I need to purchase again but according to Microsoft I already own the title and remember purchasing. Is there still bugs or glitches?

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

    Go to "My games and apps" > Installed games > Highlight the game > Press the Menu button > Go to "manage games and add-ons" > Click the game icon.

    Make sure that these packs are installed:

    Call of Duty: Modern Warfare II - Content Pack 1

    Call of Duty: Modern Warfare II - Content Pack 2

    Call of Duty: Modern Warfare II - Content Pack 3

    Call of Duty: Modern Warfare II - Content Pack 4

    Call of Duty: Modern Warfare II - Content Pack 5

    Call of Duty: Modern Warfare II - Content Pack 6
  3. Francia J. Win User

    MW2 says I need to buy again

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

    This may mean that you're not signed in under the account where the game was purchased in your living room.

    Can you please sign in to https://account.microsoft.com/billing/orders and check if you can see the game order from there stated as "completed"? Once confirmed, make sure that you're signed in under the correct account.

    Also, go to "My games and apps" > Installed games > Highlight the game > Press the Menu button > Go to "manage games and add-ons" > Click the game icon.

    Make sure that these packs are installed:

    Call of Duty: Modern Warfare II - Content Pack 1

    Call of Duty: Modern Warfare II - Content Pack 2

    Call of Duty: Modern Warfare II - Content Pack 3

    Call of Duty: Modern Warfare II - Content Pack 4

    Call of Duty: Modern Warfare II - Content Pack 5

    Call of Duty: Modern Warfare II - Content Pack 6
  4. Dericka Win User

    I purchased mw2 and not even a month later it says i need to purchase it again.

    Hi, I'm , an Independent advisor and I can surely help you.

    Don't worry we will work on this together. Can you please check your purchase history and check the transaction of the game there?

    Thanks!
  5. Zeddy1125 Win User

    My preordered content is not appearing in my full library

    I have pre-ordered MW2 and it won’t show up in my library. And if I go to the microsoft store and try and find it all it says is that i need to purchase the game again. Why is it doing this?
  6. Mister Cizl Win User

    Have A Game That I Own Already But It Says I need to buy it again.

    Hey ElCaBo02! Is there another gamertag on the console that may own GTA instead? Check
    here and see if you see GTA listed on your account. Post back and let me know!

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    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

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Mw2 is saying I need to purchase again but according to Microsoft I already own the title...

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