MW Warzone fetching online profile

Hi there BobbyBalboa95,

Thanks for reaching out here in Xbox Forums. I understand there is an issue with UPnP unavailable and fetching the online profile for Call of Duty : WW2. The Hotspot does not have the available configuration to troubleshoot.

I recommend trying the following troubleshooting article:
UPnP not successful in your network settings.

Hope this helps.

I've been playing online games through my mobile hotspot on my phone. I've never had an issue other than occasional poor service. Ive never had an issue with fetching my online profile on COD WW2 until now. It does not seem to want to "fetch" it.
I've turned xbox off, including hotspot, disconnected from hotspot (xbox) then reconnected but still no difference. I checked network settings and say all services available. Only thing that changed from play 1 hour ago is my UPnP is unavailable but that should
be an issue. Any tips would be greatly appreciated, thanks!

Try a hard reset of the console (hold the power icon for a few seconds till it does a full shutdown) and also power cycle your phone. Have you tried that yet?

I bought a hard copy today. I already had downloaded Warzone and when the MW disc is put in the xbox, Warzone opens when you click on the icon for the MW disc.

No install information for MW, I have uninstalled Warzone and attempting to install MW from the hard disc.

Why wouldn't MW install if warzone was already installed? Why didnt the disc trigger the install and updates?

Hey Lucas
I tried this but it still didn't work, i tried to open a new account and it works just fine but I don't understand what is wrong with my main one. I'm really frustrated with this situation because i spent a lot of time and money on that account, i'd really appreciate getting some help

Try it and please let me know, my friend.