mute xbox one menu sound

Unfortunately, you cannot at this time; hopefully, in the future, this is a feature that Microsoft will add.

i tryed everything power cycle, different controller/ mic still muted and seeing alot of people having this issue!!!

Hi Manny0

So when you say "Xbox One is muted" do you mean there is no sound at all coming from the Xbox or that it's just the Microphone that is muted and you still get sound from the games/menu? or is this a party chat issue?

If you go into your Devices in settings check that to that the headset is in fact showing up as active first.

What type of headset are you using?

Same here. In-game sounds are perfectly OK, but all menu sounds and pop up notifications are mute.

I need my "Achievement Unlocked" ding!

Thanks!

It didn’t work. I use headset to hear the game right and when I play I can hear the game party and discord as nothing is happening. But the game audio and the main menu theres no sound its like it’s muted. When it started the issue I used to turned off or restart the xbox one and it work but now it doesn’t…

Hi Miles,

Sorry for the issue with your headsets. Here is a list of troubleshooting to try out. Some you may have done already and some you may not have. Number 9 seems to be a temporary solution to this ongoing issue.

1.) power cycle console

2.)Go to settings>Devices & Streaming>Accessories> [...]> Assign controller to account> Update control> unassign account> test headset/chat

3.)Make sure mic is "ON" Press the home button> go to the Gear on the menu> Audio> Turn Mic off and on. OR go to settings> Devices & streaming> Accessories> [...]>Volume> Mic on> Adjust volume.

4.)You can test your controller if it is broken by "Buzzing" the controller. The buzz feature is connected to the headset port, and if the controller does not buzz then the port may be damaged. [Turning on Vibration if it does not "Buzz"> Settings>
Ease of Access> Controller> Vibration Settings> Turn on Vibration].

5.)Some mics are detachable and may be damaged so try testing the headset on another device to see if it works (Example: windows 10.

Test the Headset with Skype Test or Voice Recorder). If there is an issue with using the headset on an Xbox controller, you can try using a headset adapter.

6.) Make sure there is no Enforcement on the account.

7.) Make sure the controller is not full of dust in the headset port (you can use compressed air to clear the dust).

8..) Make sure controller is fully charged/ change battery type.

9.) Use a headset adapter or standard headphones (Main fix)

10) Soft or full console reset. (may not work all the time)

Thanks,

Brad