Music/sound distortion. Minecraft xb1

EnderKitty2009 · May 12, 2015

Hi. Had xb1 abt a month. My daughter plays Minecraft regularly on it. Since the beginning I've noticed a sound issue with the game. Sound appears to be distorted. In game music volume goes up & down regardless of any in game activity. Same happens with key
sounds when writing in game messages. Any ideas?

Game is a digital download and has been removed and reinstalled. No difference. Any help appreciated.

Thank you

:)

funky shades · May 12, 2015

sound on minecraft

Trying to play minecraft with friends no sound or music my other games have sound, any ideas to help a brotha out?

General C34 · May 12, 2015

Xbox One Sound Distortion

And so it ends. The problem was with the HDMI cable that came with the console all along. For some odd reason, it works fine hooked up to the Xbox 360. I can't believe such a painful problem is all caused from a silly wire. Thanks to everyone who helped.
I hope anyone who may have had this same problem can find this solution.

airmattdog · May 12, 2015

Hi there,

I've moved this thread over to the Minecraft on Xbox One forums for better visibility.

airmattdog

Hi there,

I've moved this thread over to the Minecraft on Xbox One forums for better visibility.

Francia J.

Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regard to your concern.

Kindly repair the game by following the steps below:

Settings > Apps & Features > Apps > Search for the game > Advanced Options > Repair.

Also, if you're using a headset kindly try a different one just to check if the same issue will occur.

Learnning

I did both of the aforementioned "things to try". Both do not work. I did not receive and errors when I updated and it updated silently.

The sound distortion happens when I turn the Xbox off, and then turn it back on. To remedy, I do a hard reset and the sound is fine. After the Xbox is turned off again, and back on, the sound distortion happens again.

Cycle for Example:

Power On -> Sound is Fine -> Power Off -> Power On -> Sound Distortion -> Hard Reset -> Power On -> Sound is Fine -> Power Off -> Power On -> Sound Distortion -> Hard Reset -> Power On -> Sound is Fine -> Power Off -> Power On -> Sound Distortion and so
on and so on...

XBF Steven R

Hey there Bruh Bruh

Thanks for reaching out to the Forums for clarity on what could be causing this problem with sound distorting through your headset. I understand how this could be pretty frustrating or just seem strange in general. If it's only happening through the headset
it could be something stemming from your network connection. Typically Xbox Live functionality and communication works best when you have an open NAT type.

Is your NAT type open?

It might also do you well to try another headset as to isolate whether or not this only happens with that one.

When you get the chance, let us know how your network is set up or try another headset and let us know.

Much thanks!

Ricardo Cintra

The Sound Distortion come in TV sond or Headset?

Music/sound distortion. Minecraft xb1