Music not playing on phone

Discus and support Music not playing on phone in XBoX Games and Apps to solve the problem; What does it mean when ur phone is not showing in the manage xbox music devices? Also I'm logged in on my phone but it will not play the song. It keep... Discussion in 'XBoX Games and Apps' started by PoisedJewel, Jul 20, 2014.

  1. PoisedJewel
    PoisedJewel Guest

    Music not playing on phone


    What does it mean when ur phone is not showing in the manage xbox music devices? Also I'm logged in on my phone but it will not play the song. It keep saying sorry can't play this song. But it's not playing none of my song in my collection. I have a android
    phone now but I used to have a iPhone. every since I got my new Andriod phone it won't play my music. That what made me login on my computer and I notice it's not even showing my new phone in the manage device settings. Help please...

    :)
     
    PoisedJewel, Jul 20, 2014
    #1
  2. Music not playing on phone

    Hi Douglas,

    Sorry to hear your Xbox Music isn't working properly.

    Did you have a trial end when this started happening? Since renewing your pass, have you power-cycled (turn off then on) your device? Also, where are you physically located?

    Let us know, and we can go from there.
     
    Mister Ohnaka, Jul 20, 2014
    #2
  3. Music not playing on phone

    Hey DOUGlas1512,

    did you renew from a full pass or a trial?

    Also, can you
    Manage your Xbox Music Devices
    and verify your Windows Phone is listed there?

    Let us know if you are still experiencing issues!
     
    MisterBalloons, Jul 20, 2014
    #3
  4. Music not playing on phone

    Hey there PoisedJewel

    Welcome to the forums

    After having a read through this Article:
    Associate devices with your Xbox Music Pass to sync music


    It seems that you can only include only four computers and/or devices with your Xbox Music Pass. This can only be devices ruining a version of windows 8 or 8.1

    I hope this helps you, if you still have any further questions. Please feel free to post back

    Regards,
     
    Nathan Roberts (SunkNath), Jul 22, 2014
    #4
  5. Nathan Roberts (Sunk Win User

    Music not playing on phone

    Hey there PoisedJewel

    Welcome to the forums

    After having a read through this Article:
    Associate devices with your Xbox Music Pass to sync music


    It seems that you can only include only four computers and/or devices with your Xbox Music Pass. This can only be devices ruining a version of windows 8 or 8.1

    I hope this helps you, if you still have any further questions. Please feel free to post back

    Regards,
  6. MisterBalloons Win User

    Music not playing on phone

    Hey DOUGlas1512,

    did you renew from a full pass or a trial?

    Also, can you
    Manage your Xbox Music Devices
    and verify your Windows Phone is listed there?

    Let us know if you are still experiencing issues!
  7. DOUGlas1512 Win User

    Music not playing on phone

    I live in western Iowa and I have turned off my phone several times. Can even stream music in the store.
  8. Mister Ohnaka Win User

    Music not playing on phone

    Hi Douglas,

    Sorry to hear your Xbox Music isn't working properly.

    Did you have a trial end when this started happening? Since renewing your pass, have you power-cycled (turn off then on) your device? Also, where are you physically located?

    Let us know, and we can go from there.
  9. Player128043175 Win User

    "we are unable to confirm the media usage rights for this content"

    I have exactly the same problem, except I have a 1-year Xbox Music Pass. It downloads music to my computer, and plays music on my computer, sync's it to the phone and will even let me stream the music on my phone, but refuses to let me play any of the downloaded
    songs on my Nokia 920. As far as I'm concerned, the Music Pass totally stinks!
Thema:

Music not playing on phone

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