Music download problems

zombafranck · Jul 9, 2014

Hi,

I recently bought an album on xbox music and its only downloaded the 30 second preview of each song.

I've tried to delete the album but now i can't download it anymore because it's not showing in my xbox music cloud and if I go to the store I can only rebought it.

I have a Lumia 1020 Os: 8.10.12397.895

:)

duanedr · Jul 9, 2014

Music Problems

It sure seems like MS messed up the music scenario with Win 8.

I have Zune Music Pass with the 10 song credits per month and Gold Family XBOX pass. Zune music pass worked just dandy with my old WP7 phone.

I can't for the life of me, figure out how to elegantly migrate my ripped CD's and Zune pass-purchased music on my Win8 PC hard drive to my XBOX music pass on my Nokia 920 and get it to play without a network connection (airplane mode for example or to save
my data plan) and can't figure out how to extend music access from my Family Gold Membership to my child's 920.

I have room to add devices to my Family Pass but when I try to add my son's phone (under his Windows Account which is associated with the family pass) I get an error saying that's only for the primary holder of the account - which doesn't seem right with
a Family Pass.

I've spent hours on both devices, our Win8 PC/Surfaces/XBOX trying to figure out how to add music to our phone in a smart way but, all I can find are REALLY CRAP experiences!! Luckily Windows Media Player (Soooo 1999!!) works.

Please help.

Mister Ohnaka · Jul 9, 2014

Music Problems

Howdy Duane. Alright, so first you want to get that ripped and Zune purchased music into your Xbox Music library. The trick to doing that is in Zune, create a playlist of your entire music library, and save it to the desktop. You will then need to import
it into Xbox Music. That will fix the DRM issue.

As for sharing your Music Pass with your family pass members, unfortunately that is not possible. Each member of your family must have there own Xbox Music Pass subscription.

Let me know if you have any other questions. Cheers!

IRB · Jul 11, 2014

The first thing I would suggest is to check that the purchase went through and you did buy the album.

You can view all your transactions over on commerce.microsoft.com. Log in there and check your purchase history to make sure it went through.

perstq

Same problem, downloaded music playing, search working - can not download and sync new music... settings say "get music pass". Same error code.

IRB

The first thing I would suggest is to check that the purchase went through and you did buy the album.

You can view all your transactions over on commerce.microsoft.com. Log in there and check your purchase history to make sure it went through.

Ben Rinaca

I think the point is that this *isn't* downloaded music. It's music that I've ripped from CDs that I bought. They're mp3 files in my music library. When I open xbox music it starts downloading these songs again.

The fact that they're downloading is the problem. I don't want to re-download restricted versions of unprotected songs I already have on my computer.

Player128043175

I have exactly the same problem, except I have a 1-year Xbox Music Pass. It downloads music to my computer, and plays music on my computer, sync's it to the phone and will even let me stream the music on my phone, but refuses to let me play any of the downloaded
songs on my Nokia 920. As far as I'm concerned, the Music Pass totally stinks!

Mianch

Same problem here. Keeps asking for a music pass. Can't stream but can download and play...

Music download problems