Music download problems

Hi,

I recently bought an album on xbox music and its only downloaded the 30 second preview of each song.

I've tried to delete the album but now i can't download it anymore because it's not showing in my xbox music cloud and if I go to the store I can only rebought it.

I have a Lumia 1020 Os: 8.10.12397.895

:)

 

Music Problems

It sure seems like MS messed up the music scenario with Win 8.

I have Zune Music Pass with the 10 song credits per month and Gold Family XBOX pass. Zune music pass worked just dandy with my old WP7 phone.

I can't for the life of me, figure out how to elegantly migrate my ripped CD's and Zune pass-purchased music on my Win8 PC hard drive to my XBOX music pass on my Nokia 920 and get it to play without a network connection (airplane mode for example or to save
my data plan) and can't figure out how to extend music access from my Family Gold Membership to my child's 920.

I have room to add devices to my Family Pass but when I try to add my son's phone (under his Windows Account which is associated with the family pass) I get an error saying that's only for the primary holder of the account - which doesn't seem right with
a Family Pass.



I've spent hours on both devices, our Win8 PC/Surfaces/XBOX trying to figure out how to add music to our phone in a smart way but, all I can find are REALLY CRAP experiences!! Luckily Windows Media Player (Soooo 1999!!) works.

Please help.

 

Music Problems

Howdy Duane. Alright, so first you want to get that ripped and Zune purchased music into your Xbox Music library. The trick to doing that is in Zune, create a playlist of your entire music library, and save it to the desktop. You will then need to import
it into Xbox Music. That will fix the DRM issue.

As for sharing your Music Pass with your family pass members, unfortunately that is not possible. Each member of your family must have there own Xbox Music Pass subscription.

Let me know if you have any other questions. Cheers!

 

The first thing I would suggest is to check that the purchase went through and you did buy the album.

You can view all your transactions over on commerce.microsoft.com. Log in there and check your purchase history to make sure it went through.