“multiple currencies” How to fix?

Hey there!

Nice to meet you! I'm Darhyl, a fellow gamer. I'm sorry you are experiencing this. I am here to help.

Kindly try to double-check if the Xbox gift card was redeemed on your account successfully in the correct region by signing in to your account on account.microsoft.com > payment and billing > payment option.

Also, please make sure that the Microsoft credits region is the same on your Xbox Live and billing address/physical region.

That being said, how those funds can be spent then? The problem is not whether we can or not combine, the problem is what will happen with those funds in USD and how we can get them either back or some sort of arrangement.

Hi FortuQP, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regard to your concern.

I apologize but that's not possible, you can't combine a Microsoft balance currency.

have you changed regions at all, even if in euro the eu is split into regions too due to pricing differences.

Hello, first it's a pleasure to be able to help you today.

My name is

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I'm sorry for the inconvenience this situation is causing you.

Welcome to the community. I hope I can help you in the best way.

Hello AhmedQasimm, this must have occurred because gift card should be of a different type of dollar, I can give you an example, France and Spain use Euros, but if you buy a card in France will only be able to buy items in France, the account will appear as a different currency even if it is in Euros.

Try to see with the seller or on the card itself to which region the Gift Card belongs.

Best regards,

George C.