multiple computers

Sorry but accounts cannot be combined. However, if you want to continue from where you left off in a game then you simply need to log in with the same email and password on either computer.

Hello nabenking,



Welcome to Microsoft Community.



I read the entire thread you posted here in its entirety.



I noticed that there were multiple Microsoft accounts on the same computer, so the first thing I needed to confirm was:

Do your kids use your Microsoft account to log into the computer, and then use their Microsoft account to log into Minecraft Launcher to access the game?



Or do they use their Microsoft account to log into the computer first, and then try to use their Microsoft account to log into Minecraft Launcher and try to get into the game?



In the former case, the problem does not exist.



But if the latter is the case, consider where Minecraft is installed. Whether it is installed in a public location, such as disk D; It's still installed in a restricted location.



When I was testing this issue, I found that when I tried to download and install Minecraft Launcher from the Microsoft Store, the default installation path was:

c:\XboxGames

If this path is accessible to your children, then they just need to log into the system with their own account, find this path, and open Minecraft Launcher. There is no need to install Minecraft multiple times.



Also, it doesn't make sense to share only the shortcut, as this would result in the path not being found.

Best regards,

Mitchell - | Microsoft community support expert from MSFT

This issue is on a computer for the Xbox app on pc, I've restarted my computer multiple times.

Are you playing on multiple computers?

Same problem here. Happening on multiple computers.