multiplayer restrictions/

Discus and support multiplayer restrictions/ in XBoX on Consoles to solve the problem; So my account was set up as a child account and i cant play multiplayer due to a restriction. My dad forgot the email and password to the adult account... Discussion in 'XBoX on Consoles' started by FrontMango45472, Dec 17, 2015.

  1. FrontMango45472
    FrontMango45472 Guest

    multiplayer restrictions/


    So my account was set up as a child account and i cant play multiplayer due to a restriction. My dad forgot the email and password to the adult account and he wants me to play multiplayer but i we cant change it. How do i fix this?

    :)
     
    FrontMango45472, Dec 17, 2015
    #1
  2. Mister Plop
    Mister Plop Guest
    Age Restriction (Multiplayer)

    I am 16 and I can't play online
     
    Mister Plop, Dec 17, 2015
    #2
  3. US Revenge
    US Revenge Guest
    Age Restriction (Multiplayer)

    no you should make sure your account age is over 21. ( to be safe)
     
    US Revenge, Dec 17, 2015
    #3
  4. GUNZxNxROSEZ
    GUNZxNxROSEZ Guest

    multiplayer restrictions/

    GUNZxNxROSEZ, Dec 17, 2015
    #4
  5. TIM0STATIC
    TIM0STATIC Guest
    There is no adult account for my child account so I cant change my child account setting. I want to purchase something but cant since i cant find my adult account. When i press on family, it only comes up with my child account.
     
    TIM0STATIC, Dec 17, 2015
    #5
  6. iNb4 Ownage
    iNb4 Ownage Guest
    Hey there TIM0STATIC!

    Thanks for the support message!

    You will need to go ahead and reach out to Xbox Official support. It sounds like you may have an orphaned child account, and if this is the case, the issue will need to be escalated to the Global Escalations Team. You will need a new parental account to
    link to the child account before contacting Xbox Support.

    Cheers!

    PS: In the future, please post a new thread instead of posting on someone elses, thanks!
     
    iNb4 Ownage, Oct 31, 2018
    #6
  7. TIM0STATIC Win User

    multiplayer restrictions/

    There is no adult account for my child account so I cant change my child account setting. I want to purchase something but cant since i cant find my adult account. When i press on family, it only comes up with my child account.
  8. blueamcat Win User

    multiplayer restrictions ??

  9. GUNZxNxROSEZ Win User

    multiplayer restrictions/

  10. ArminatorX Win User

    multiplayer restrictions ??

    Go to
    https://account.xbox.com/settings    . If you are not yet of legal adult age, your parents have to make that setting for you.

    If you have such a child account, have your parents go to
    https://account.microsoft.com/family     and have them sign in with their adult parent account.

    Your parent then has to add your child Microsoft Account email to the family.

    After that is done, your parents can go to https://account.xbox.com/settings and select your account. Then they can make the necessary changes for online and privacy, Xbox One/Windows
    10 and Xbox 360.

    Just make sure that after changes have been made under a section, that you save these changes before going to the next category.

    After all changes to your account's online and privacy settings have been made, you'll have to sign out and back in on the device you want to play.
  11. iNb4 Ownage Win User

    multiplayer restrictions/

    Hey there TIM0STATIC!

    Thanks for the support message!

    You will need to go ahead and reach out to Xbox Official support. It sounds like you may have an orphaned child account, and if this is the case, the issue will need to be escalated to the Global Escalations Team. You will need a new parental account to
    link to the child account before contacting Xbox Support.

    Cheers!

    PS: In the future, please post a new thread instead of posting on someone elses, thanks!
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multiplayer restrictions/

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