multiplayer not allowed due to account settings in minecraft

Hi AugustineLee1, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

For you to manage it you can simply sign in to https://account.xbox.com/settings.

If the system detects that your account is a child account you will be redirected to a support site and if not you will be able to change it successfully.

If you were redirected to a support page, please sign in to https://account.microsoft.com/family and check if there is an organizer account linked to your account then use the organizer account so sign in to https://account.xbox.com/settings then "allow" the setting on this screenshot:

Exactly the same problem here. profile is set to teen, allowed to play online multiplayer but when he tries to play online Minecraft Xbox One Edition he gets an Xbox notification saying he cannot due to his settings.

Hi there Nebojsa K.

I am Lumie and I would love to assist you today.

I am so sorry you are having issues playing Minecraft multiplaye.

Let's go through a comprehensive list of potential issues and solutions to get you connected.

Verify Microsoft Account Settings
Ensure your Microsoft account settings allow multiplayer gaming:

Go to Microsoft's Privacy & Online Safety settings. Ensure that settings under "Xbox One/Windows 10 Online Safety" are set to allow multiplayer gaming. Look for options like "Join multiplayer games" and make sure they are set to "Allow."
Check if there are any content restrictions on your account that might block multiplayer access.

Check Minecraft Account Settings
Make sure your Minecraft account is correctly set up:

If your account is part of a family group, verify that parental controls aren’t restricting multiplayer access. You might need to log in to the parent account to change these settings.

Update Minecraft
Ensure that your game is up to date:

Open the Minecraft launcher and check for any available updates. Having the latest version is crucial for multiplayer compatibility.

Check Your Network Configuration
Network issues can often be the culprit:

Your network's NAT type (Network Address Translation) should ideally be set to "Open" or "Moderate." Strict NAT types can restrict multiplayer capabilities. You can check this setting on your console or PC.
For optimal multiplayer performance, you may need to set up port forwarding on your router. Minecraft typically uses port 25565, but the required ports might vary based on your setup and platform.

Enable Multiplayer on Minecraft Settings
Ensure multiplayer is enabled in-game:

Open Minecraft, go to "Settings" -> "Profile," and ensure that the "Multiplayer Game" option is toggled on.
Make sure the multiplayer settings in-game are configured correctly. Check for any settings that may be restricting multiplayer access.

Reinstall Minecraft
Uninstall Minecraft, then download and install it again from the official website or store.

You could also contact Xbox support here: [support.xbox.com/contact-us]

I hope this helps.

Let me know if I can be of any further assistance. -Lumie

Hi Sa1ty,

Are you sure your Minecraft world settings do allow for multiplayer? I don't know what the default settings are, but maybe these do not allow for multiplayer?

Hopes this helps you!

Thanks for finding the page.

I wonder how this plays into the following:

https://help.minecraft.net/hc/en-us/articles/4408968616077

FAMILY GROUP MULTIPLAYER FEATURES

3. If Minecraft is rated above a member's age limit, enable Allow gameplay under Enable Minecraft to grant the member and exception to play it.

• Enable Multiplayer to let a member play Minecraft with others online, even if their account settings block them from multiplayer features.
  

We've set the multiplayer as "allow", and the page says this should override age restrictions, but multiplayer just remains grayed out and when hovering over it it tells us to check our microsoft account settings... which we have.

Sorry this issue is such a mess.