"multiplayer mode is deactivate. check the settings of your microsoft account."

Hello Thunder C, my name is Vanessa, and I would be happy to help.

Why is Microsoft Families not allowing my child to play in multiplayer mode?

I am very sorry for the problems you are having with Microsoft Families. I understand that it can be frustrating when something does not work as it should.

There are several reasons why Microsoft Families might be preventing your child from playing in multiplayer mode. One possibility is that the age restrictions are not set up correctly. Make sure that the age restrictions for multiplayer mode are set to "Allow". You can also try increasing the maximum allowed age for multiplayer mode.

Another possibility is that your child does not have a Microsoft account. If so, you will need to create an account for them and add them to your Microsoft family.

Finally, it is also possible that there is a problem with the Minecraft software. Try reinstalling the game to see if that resolves the problem.

Here are some specific steps you can follow to try to troubleshoot the problem:

Check age restrictions. Open the Xbox Family app and go to "Settings". Then, select "Content restrictions" and make sure that the age restrictions for multiplayer mode are set to "Allow". You can also try increasing the maximum allowed age for multiplayer mode.
Check if your child has a Microsoft account. If they do not have an account, you will need to create one for them. To do this, go to the Microsoft accounts website and click "Create account".
Reinstall Minecraft. To do this, open the Microsoft Store app and search for Minecraft. Then, click "Install".

If you have any further questions or need additional assistance, please do not hesitate to contact us. We are here to help.

Best regards,
Vanessa.

I also think you already know how to solve xD

You're welcome, mate.

Since you cannot access the link I sent you, I will have to ask you if you are an adult account and whether your account is 18+?

Hi, I hope you're doing well and safe out there. I'm an Independent Advisor and I’m happy to help you today.

Kindly sign in to https://account.xbox.com/settings and make sure that all multiplayer settings are set to “allow” or “everyone”:

Please click “submit”, once confirmed restart your device to re-sync and make sure all changes are saved. If you can play other games in Multiplayer or if this issue only happens when playing Minecraft, I suggest you contact Minecraft team for further troubleshooting using the link below:

https://help.minecraft.net/hc/en-us/requests/new

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

You can simply sign in to https://account.xbox.com/settings and from there make sure that these settings are set to “allow” or “everyone”:

* You can see and upload community creations

* You can communicate outside of Xbox Live with voice & text

* Others can communicate with voice, text, or invites

* You can play with people outside of Xbox Live

* You can create and join clubs

* You can join multiplayer games

Make sure to hit “submit” when you made any changes.

If that still didn't work, may I ask if you're on Xbox or PC?