Multiplayer is not allowed due to Xbox live settings

Hi,

Can you check your profile on https://account.xbox.com/enUS/Settings

Also, do you have a child account?

Cheers

Hi Kirk,

Thanks for coming to the forums with your issue. We understand unable to join multiplayer due to account settings. There are two that you need to allow on the Xbox profile side under Xbox live privacy go to communication and multiplayer, Select allow or
everybody on "you can play with people outside Xbox live, and You can communicate outside of Xbox live with voice and text. Also make sure you have a Nintendo Switch online subscription.

Thanks,

Brad

Hi AugustineLee1, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

For you to manage it you can simply sign in to https://account.xbox.com/settings.

If the system detects that your account is a child account you will be redirected to a support site and if not you will be able to change it successfully.

If you were redirected to a support page, please sign in to https://account.microsoft.com/family and check if there is an organizer account linked to your account then use the organizer account so sign in to https://account.xbox.com/settings then "allow" the setting on this screenshot:

Hi Ashvlgirl!

I believe the problem is that your permission settings are blocking online multiplayer games.

I had this problem myself when I got my xbox, if you’re certain the xbox live gold subscription has been applied then the issue is probably just due to the account restrictions,

I recommend going back into settings and allowing “adult permissions”, which allow you to play online games.

I have checked my worlds’s multiplayer settings and they all have multiplayer on and allows anyone to join. Also I checked my Xbox Live settings and allows multiplayer. I’m not on beta either, ah. I don’t know why this is suddenly starting to happen to
me.