"Multiplayer is disabled. please check your Microsoft account settings" (Minecraft)

"Multiplayer is disabled. Please check your Microsoft account settings."

"Multiplayer is disabled. Please check your Microsoft Account settings."

i've already set all those to everyone/allow and i still can't join multiplayer

Hi Ganezh C, my name is Courtney and I would be happy to help.

We appreciate your arrival in the Xbox community. From what you reported, apparently this happens because your account is considered a child/teen, and unfortunately it is not possible to change the age of the Xbox profile, you can change the Microsoft account, but the system will still consider the account as a minor.

However, we can try some things before going to Support:

1. On the privacy tab, verify that the options "You can communicate outside of Xbox Live with voice and text" and "Others can communicate with voice, text, or invitations" are set to allow.

2. Also, check the Online Security section of Xbox One/Windows 10. And see if the option ''You can join multiplayer games'' is set to allow.

Credits: https://answers.microsoft.com/thread/bbaf152f-82fc-4c0d-86c6-f61bb7c1ca7a

If all of this is correctly configured and marked to allow, and the problem still persists, I recommend that you contact Support directly so that they can provide you with better help and perhaps a solution to this problem.

Support: https://support.xbox.com/contact-us/

I hope you understand, I wish you good luck.

Best regards,
Courtney.

the link sends me to https://support.xbox.com/en-US/help...e-safety/manage-app-privacy-settings-xbox-one
which is not helpful as I have been removed from my family group.