Msi gf65 thin battery 0% available plugged in not charging and full charger capacity is (-).

Rechargeable batteries wear out over time. Back when they let you easily replace your phone battery I used to do it ever year

You need to call MSI support so they can troubleshoot it with you

Hello Cao, My name is Khaji I am the independent advisor and I will be happy to help you today.

Based on the information you provided, there are a few potential causes for the issue you're experiencing with your MSI laptop:

1. The first possibility is that your charger or the charging cable is faulty. It's worth checking if the charger or cable is damaged, as this can result in improper charging or inconsistent power delivery. Try using a different charger and cable to see if the issue persists. If the laptop charges normally with a different charger, then the original charger or cable may need to be replaced.

2. It's also possible that there may be an issue with the laptop's battery. Over time, laptop batteries can degrade, leading to reduced capacity and charging problems. In some cases, a faulty battery can cause rapid battery drain even when the laptop is plugged in. If your laptop is still under warranty, you may want to contact MSI's customer support to inquire about a battery replacement.

3. Check your power settings on Windows to ensure that they are configured correctly for charging. Ensure that the power plan is set to "High performance" or "Balanced" while the laptop is plugged in. You can adjust the power plan settings by going to the Control Panel or Windows Settings.

4. It's a good idea to check for any available BIOS updates or driver updates for your MSI Modern 14 laptop. Sometimes, manufacturers release firmware or driver updates that can address battery-related issues. Visit MSI's official website, enter your laptop's model number, and look for any available updates specifically related to the battery or power management.

If the issue persists after trying these steps, it may be best to contact MSI's customer support or take the laptop to an authorized service center for further diagnosis and repair.

Thank you very much for your patience and understanding! If you need anything else, do not hesitate to contact us again.

Maybe you have a rechargeable battery / charger kit for a long time and lost in capacity. So I recommend buying a new battery or charger kit. It's a normal thing to do with everything that charges.

Most lithium ion batteries, like those in your game controllers, should be unplugged when they reach maximum capacity.

The battery technology is ideal when the battery is between 20 and 80% full. Keeping the battery on the charger when it is at 100% can negatively impact the overall lifetime of the battery’s ability to hold a charge.

This is a small thing, but still, how could this be overlooked? I also wish there was a battery charger that didn't require the entire controller to be plugged in. The double battery charger I have for my 360 is a great help. My console is scheduled for
delivery tomorrow, so I am speaking without experience. I purchased a third-party charger that requires the full controller to be attached when charging. A bit awkward, IMHO.