MSFS That account does not exist

Discus and support MSFS That account does not exist in XBoX Accessibility to solve the problem; Basically a couple a days ago I was lookin through steam, found MSFS and wanted to play and when I booted up it prompted me to log in, and I logged in,... Discussion in 'XBoX Accessibility' started by Anthonylocascio2, Jul 17, 2022.

  1. MSFS That account does not exist


    Basically a couple a days ago I was lookin through steam, found MSFS and wanted to play and when I booted up it prompted me to log in, and I logged in, it then told me that account does not exist, then proceeded to try to login with 2 other accounts and it gave me the same issue, I tried to reinstall Microsoft flight simulator and it did not work. I even tried it on my 2nd pc that still did not work, I have not had this issue before.

    :)
     
    Anthonylocascio2, Jul 17, 2022
    #1
  2. DavidR60 Win User

    Microsoft Flight Simulator

    does MSFS 2020 work with existing peripherals like go flight and Saitek hardware
  3. NigelCollard1 Win User

    MSFS 2020 v.1.18.13.0 - Freezes and Crashes after 27/07/2021 update

    Hi Jesse,

    I'm bummed! MSFS started loading then said to go to Microsoft Store and get the patch - then MSFS seemed to remove itself and TILE from my PC start menu like it never existed! Help...?

    Nigel
  4. JosefLBohorquez Win User

    Account does not exist

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today JosephPaker

    Sorry to hear that buddy,

    As password reset link is not working for you, you can try filling the account recovery form to see if you Microsoft account is linked to a different email address and you didn't remember very well:
    https://account.live.com/acsr

    Also, you could try alternative methods to recover your account here:
    https://support.microsoft.com/en-us/account-bil...

    If you maybe think your account was compromised, you can try recover it following steps here:

    https://support.microsoft.com/en-us/account-bil...

    Hope it helps, if you have further questions feel free to ask
    Greetings from another Microsoft user
  5. Linda Howie Win User

    This account does not exist

    The other strange thing is that we never received a notification email about password changes or any changes on the account which usually happens when the password is changed or other changes to the account is done.
  6. Darhyl Amizola Win User

    Account does not exist

    Hi there! My name is Darhyl and I’d be more than happy to help you with your query.

    I'm sorry you are experiencing this with your Microsoft account.

    Based on the error message you provided, kindly try to perform the following workarounds according to this article for us to isolate the case: https://windowsreport.com/microsoft-account-doesnt-exist/

    "1. Check if the account name was typed correctly.

    It is possible sometimes that, the account name was misspelled. Double-check if you typed it incorrectly.
    If the account name was typed correctly, maybe the email address is incorrect or has been changed recently.
    Make sure that your email has the correct domain at the end: @gmail.com, @outlook.com, @live.com, etc.
    Try to log in using your old email address or phone number if they were changed.

    2. Find your account name from your Windows 10 PC or Xbox.

    Click on the Start button on the left side of your Taskbar, and select Settings.
    Head over to Accounts, then Email & accounts.
    Check your Microsoft account names under Email & accounts.
    Another method would be to open any Office 2016 or 2019 app and create a new document.
    Click on the top left corner where it says File, then select Account.
    You can see your Microsoft account name under User information or in the Product information section.
    One last method would be to sign in to your email associated with your Microsoft account.
    Then, check for previous emails from Microsoft.
    The previous emails from Microsoft will show your account name.

    3. Make sure you’re using the correct account type.

    An account that your workplace or school provided may not have a Microsoft account associated with it. So, you might need to create a new Microsoft account.
    Normal accounts can be used for logging in for one or more services, such as Outlook or Microsoft 365.

    Work or school accounts, however, cannot be used to connect to other Microsoft services, such as Xbox. Additionally, an Xbox Gamertag cannot be used to sign in to a Microsoft account.

    The only valid ways to sign in are by using an email address, a Skype ID, or a phone number registered to the account."

    4. Your Microsoft account might have been compromised/hacked.

    From the official Microsoft article: https://support.microsoft.com/en-us...-account-24ca907d-bcdf-a44b-4656-47f0cd89c245 try to follow the instructions in the interactive tool in order to recover your account.

    Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

    Best Regards,
    Darhyl
Thema:

MSFS That account does not exist

Loading...
  1. MSFS That account does not exist - Similar Threads - MSFS account does

  2. msfs 2024 is not reactive to my controller while playing it on cloud. Every other game is...

    in XBoX Games and Apps
    msfs 2024 is not reactive to my controller while playing it on cloud. Every other game is...: I'm playing on PC and on edge browser. 621e918c-0c3a-4442-aefc-66cd1e9f4a5d
  3. MSFS 2024 Unresolved xbox wireless controller x/s series controller issues

    in XBoX Games and Apps
    MSFS 2024 Unresolved xbox wireless controller x/s series controller issues: MSFS 2024 is not working through Samsung gaming hub, no xbox controller actually works with MSFS 2024 through this game streaming app. I can see from the chat community there is no fix and just...
  4. my son's MS account was removed from the MSFS and now can't access Minecraft

    in XBoX Accessibility
    my son's MS account was removed from the MSFS and now can't access Minecraft: my son's MS account was removed from the MSFS (Microsoft Family Safety) by receiving an email: "*** was removed from your family group on February 2, 2025" So after that, he was not able to get...
  5. Hello microsoft, how do i get msfs on pc when i already own it on xbox?

    in XBoX Games and Apps
    Hello microsoft, how do i get msfs on pc when i already own it on xbox?: I have already tried getting Microsoft flight sim through Microsoft store and even the Xbox app however I cannot seem to find the game anywhere, I am on the exact same Xbox account and can't...
  6. Download scenery MSFS 2024 for PC

    in XBoX Games and Apps
    Download scenery MSFS 2024 for PC: Why can I not download the scenery maps and only stream? c3420136-eb88-4af6-b778-64e4ca8b19cf
  7. Can I use my normal Microsoft Account password to download MSFS 2020 from Microsoft Store?

    in XBoX Accessibility
    Can I use my normal Microsoft Account password to download MSFS 2020 from Microsoft Store?: My computer was built specifically for MSFS 2020 but Windows 11 23H2 is playing up and I have requested a full re-install from the supplier. I delivered the computer to the company today to do the...
  8. Is it possible to play MSFS downloaded to one local account from a second local account on...

    in XBoX Games and Apps
    Is it possible to play MSFS downloaded to one local account from a second local account on...: New computer for my son. I created a local account and a cloud (Microsoft outlook) account for him. I then created a local account for me and use my cloud (Gmail) account. I then created a STEAM...
  9. MSFS standard shows wrong account at the top right of the screen

    in XBoX Games and Apps
    MSFS standard shows wrong account at the top right of the screen: I purchased and installed msfs standard using my microsoft account. However at the top right it shows the account and profile as "Suedcampnnnnn" where nnnnn is a number. This isnt me. How do I...
  10. How to put a new microsoft account on MSFS?

    in XBoX Accessibility
    How to put a new microsoft account on MSFS?: Hello. I've had MSFS for a while but then temporarily removed it and it had a Microsoft account of mine on it. Only now I don't have the password anymore and "forgot password" doesn't...