MS Store order

Hi there DOGfighter407,



Thanks for reaching out! I'm sorry to hear about the issue you may be experiencing with recent transactions on the Microsoft Account.

To ensure that you've made the purchase to the correct account,you can quickly
view your Xbox purchase history online by signing in to your Microsoft account. Once
you do, check your Order History to double check that the transaction went through. If it did, and you still haven't received your Apex coins in-game, then you would need to
contact EA Support directly for assistance.

Hope this helps.

Please exit the game by pressing the Xbox button, highlight the game, push START (3 lines button) and then QUIT. Restart the game.

If you still don't see them, see this page to see if your payment is completed or if it's pending:

https://account.microsoft.com/billing/orders#/

Thanks. I’ve tried that. It just asks what my question is and then directs me to self-help articles, none of which are helpful. I need to speak to a person who can tell me why the item I purchased has not been delivered and what steps I should take next

You would need to contact Microsoft Store support. https://support.microsoft.com/en-us...urchases-4f615f2a-6bbd-fd69-6695-ae213d63eef0

well first thing first

first when you order anything from MS store you need an ms account that being said sign in with the ms account that has your order in it

when you order from ms store you get an email with your order number

and it will be under your Order history connected with your ms store account

if you are only seeing it under paypal are you sure you didn't goto another etailer and order it there? in which caSE YOU do need to take it up with the etailer

you can go paypal in your region and look up the transaction history

a lot of etailers accept paypal not just ms store

with ms store you need to order with your ms account

*I got my console that way and I was able tp track it even*