MS rewards - can't purchase gift card

Discus and support MS rewards - can't purchase gift card in XboX Insiders to solve the problem; I am trying to purchase a 10.00 gift card with my MS points while they're on sale. However.... Each time it looks to go through just fine until a... Discussion in 'XboX Insiders' started by /u/oogravyoo72, Mar 4, 2020.

  1. MS rewards - can't purchase gift card


    I am trying to purchase a 10.00 gift card with my MS points while they're on sale.

    However....

    Each time it looks to go through just fine until a minute later when I get an email stating that they ran into an issue with the order and it's been cancelled.

    Has anyone run into this problem?

    I have submitted via Xbox

    submitted by /u/oogravyoo72
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    /u/oogravyoo72, Mar 4, 2020
    #1
  2. wi7bit Win User

    Mixer Pro Purchasing

    Just as an option that I have used before, you can pay for subs using MS credit from gift cards or rewards, but only on the console itself.

    This is what I did:

    • Redeem Microsoft Reward points for a MS or Xbox gift card
    • Go to the channel on on your console and hit the sub button
    • You are able to pay using your MS credit balance

    Not sure if this works for pro subs, but I can't see why not. Can anyone confirm this?
  3. ngocphi Win User

    Unable to us Microsoft store Credit against Xbox Series X pre-order?

    Thats because you cant use currency cards

    You need to buy ms store GIFT CARDs which are meant for ms store

    Not xbox store

    Ms rewards doesnts pay out ms store gift cards

    Xbox store and ms store are conpletely different divisions
  4. Smwutches Win User

    Redeeming a Gift Card and Gifting It

    I assume you mean you're saving up for it through Microsoft Rewards. Xbox gift cards are automatically deposited into your account so you can't gift them. If you want to give your friend a gift card, you would need to purchase one in order to get a code and give that code to them.
  5. Smwutches Win User

    Rewards Points to change Gamertag?

    For help with the Microsoft Rewards program, you would need to contact their customer support via their redemption page. Rewards points can only be used to redeem gift cards through the Rewards program, not to be used to make purchases on Live. You would
    need to save up enough to redeem an Xbox gift card and then use the money from that gift card.
  6. Prof.RN Win User

    Earn points to use for a Gift Card, automatically places into MS Account - [Mod Removed – Profanity]!

    I appreciate your response. But this does not apply. I know how to purchase a gift card, but I want to use the credits that were applied to my account automatically by Microsoft when I earned reward points. I earned these points using BING and playing
    the games. SO, once I earned enough points, I chose to redeem those points by purchasing a gift card. However, instead of receiving a digital code via email the way I used to, it now automatically adds the gift card amounts to my MS account. The problem
    is that I wanted the gift cards to give to someone else... not myself. What is the point of choosing a gift card option to redeem reward points if you are going to give them to yourself??????

    MICROSOFT changed the way we use to be able to use the Gift cards. I now have credit in my account that I wanted to give as a GIFT. If I wanted to use the points myself, I would have chose a different reward option! The whole point of choosing GIFT CARD
    is to give! Microsoft is screwing up by changing this policy. If they think I am going to use my paypal or visa to purchase anything from them again … after this... they are crazy. I earned those points and want the GIFT CARD for a GIFT!

    How do I use the credits that were applied AUTOMATICALLY to my ACCOUNT when I chose GIFT CARD using my rewards points? I want to give the credited amount to my son and granddaughter, which I used to be able to do... now I CAN'T!

    I AM FURIOUS! It is Christmas Eve and I go to print out the email like I have done for the past 3 years, and it doesn't have the digital code. It has a statement about it being placed on my account. SO again, I ask.... how do I use those credits to give
    a gift card, which is what I already purchased with my REWARD POINTS! ANYONE????
Thema:

MS rewards - can't purchase gift card

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