MS Returns Center in Japan

Discus and support MS Returns Center in Japan in XBoX on Consoles to solve the problem; Hello! My console is broken. Did not turn on, then gave a squeak and in the room began to stink with burnt plastic. I created a repair request... Discussion in 'XBoX on Consoles' started by Tahakaro, Jan 16, 2018.

  1. Tahakaro
    Tahakaro Guest

    MS Returns Center in Japan


    Hello!

    My console is broken. Did not turn on, then gave a squeak and in the room began to stink with burnt plastic.

    I created a repair request through the official Microsoft page.

    However, I'm in Japan and my console is also Japanese. I filled out all the fields to call the courier, but my email came back to the United States.

    I need an address where I can send my console in Japan.

    Since I was confused, I turned to the chat for help. I was advised to cancel my order and create anew from the Japanese page. Now my order is not canceled.

    Can anyone help me? I can not apply to the Japanese telephone service, because I do not know Japanese.

    I ask for Microsoft's official support to contact me via my email.

    :)
     
    Tahakaro, Jan 16, 2018
    #1
  2. BladeBuzz
    BladeBuzz Guest
    Warranty and Delivery Time

    I ordered a repair and shipped my non-usable product to MS Returns Center, how many days until they bring my replacement back to me?
     
    BladeBuzz, Jan 16, 2018
    #2
  3. ZapStar253
    ZapStar253 Guest
    Xbox One Elite Bundle

    Just received my Xbox One Elite, I ordered this from the MS store last week,

    Very fast shipping -less than one week from ordering.

    But I notice that this Parcel was shipped from
    Microsoft Return Center,(Texas) I haven't open the package because I'm concerned it's refurbished or a returned item.

    I ordered New. Did your Xbox's ship from a Return center?

    I have talked on Phone, Chat with Microsoft support- they were clueless.

    I asked if New items are shipped from return centers--They didn't even know what Refurbished meant.

    Thx.
     
    ZapStar253, Jan 16, 2018
    #3
  4. gds1972
    gds1972 Guest

    MS Returns Center in Japan

    Hello Tahakaro

    I would suggest you try telephoning the Xbox Support team using the contact details below and they should be able to advise you on your service request and if required they will hopefully be able to cancel and raise a new request for you.

    Japan

    Hours of Operations:

    Monday – Friday: 9:00 AM – 6:00 PM

    Saturday-Sunday: 10:00 AM – 6:00 PM (except holidays and year-end and New Year holidays)

    Telephone number

    Toll Free: 0120-220-340 (also available from a mobile phone.) 

    Contact page Xbox One のサポート | Xbox 360 のサポート | Xbox Live とお支払いに関するサポート
     
    gds1972, Jan 16, 2018
    #4
  5. gds1972 Win User

    MS Returns Center in Japan

    Hello Tahakaro

    I would suggest you try telephoning the Xbox Support team using the contact details below and they should be able to advise you on your service request and if required they will hopefully be able to cancel and raise a new request for you.

    Japan

    Hours of Operations:

    Monday – Friday: 9:00 AM – 6:00 PM

    Saturday-Sunday: 10:00 AM – 6:00 PM (except holidays and year-end and New Year holidays)

    Telephone number

    Toll Free: 0120-220-340 (also available from a mobile phone.) 

    Contact page http://support.xbox.com/ja-JP/
  6. Corbininjapan Win User

    Broken Promises and guarantees

    As for the American region locked Xbox in Japan thing, the service center in Japan can change the region lock of any console. I was originally going to send in my console to the Japan service center and pay the out of warranty fee, because the American warranty
    doesn't cover the console when out of the States, until I was told that I shouldn't do that and send it to the US service center by both the representative that I spoke with when I called in November, and his supervisor after he asked his supervisor about
    it. I wouldn't have done this if I hadn't believe what had been told me by Xbox.
  7. FullHornet Win User

    Xbox One to launch in Japan on September 4

    Japan is the one market where I believe MS will struggle. Sony is too big in Japan. They might surprise us but I doubt it.
  8. ngocphi Win User

    Complaints UK

    Well since you didn't buy it thru ms normally you would go thru ms store

    But you could have to go thru your retailer normally

    Ask @obsessive power he's more knowledgeable in UK matters

    Hea around forums

    But you wouldn't send it back to the repair center even if ms asked you to return it it would.be to a ms store
  9. Georges C. Win User

    microsoft return center

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community.

    Hello Alberto, you are trying to send some device or accessories that is within Microsoft's warranty, if yes, when you do the procedure on the Microsoft website it sends you a shipping label to your email so you can print and paste it into the box you want to send.
Thema:

MS Returns Center in Japan

Loading...

  1. MS Returns Center in Japan - Similar Threads - Returns Center Japan

  2. Can a stolen gamertag, not account, be returned?

    in XBoX Accessibility
    Can a stolen gamertag, not account, be returned?: I got scammed and my Gamertag was stolen. I still own and possess the account but my gamertag/name was stolen. Does Microsoft have the ability to return stolen gamertags that were taken? My...

  3. Microsoft Return Center Contact Info?

    in XBoX on Windows
    Microsoft Return Center Contact Info?: My Xbox Elite Series 2 Controller was giving me mayor issues and I had it sent for repairs through warranty. Once it was repaired it should've been sent back to me, But once it reached near where...

  4. I sent my Xbox series s to to the Microsoft return center in El Paso Texas and I want to...

    in XBoX on Windows
    I sent my Xbox series s to to the Microsoft return center in El Paso Texas and I want to...: It's an Xbox series s I sent it in under warranty because it won't turn on after a power surge 7c0a69d7-83f8-46b0-9d52-92eccf37401f

  5. Return order arrived at El Paso return center, but I received an email regarding a NEW...

    in XBoX on Windows
    Return order arrived at El Paso return center, but I received an email regarding a NEW...: Like the title says I returned an item to MS, an Xbox item. It arrived at the return center a little past noon today, 2 hours later I receive 2 emails at the same time talking about "Your service...

  6. Wat is the contact number to the return center in El Paso Texas

    in XBoX Accessibility
    Wat is the contact number to the return center in El Paso Texas: I’m trying to return a package but the the address on the return label says it’s a bust stop , wat is the contact number or the correct address of the return center in El Paso texas...

  7. Logitech G923 FFB TrueForce and Return to Center Issues

    in XBoX on Consoles
    Logitech G923 FFB TrueForce and Return to Center Issues: 2 PCS Windows 10 Latest Build(Now on Windows 11 Pro Build 22621.963) Windows 11 Pro Build 22621.963 Logitech G920 Latest Firmware Logitech G923 (I've tried 2) Firmware: 139.1.49 GHUB Version...

  8. microsoft return center

    in XBoX Games and Apps
    microsoft return center: does anyone know the correct address of the microsoft return center? 64320 is correct? because only the zip code 60386 appears in the options. I'm talking about the branch in Germany. Thanks...

  9. shipping status says it could not be recieved at Microsoft Return Center

    in XBoX on Consoles
    shipping status says it could not be recieved at Microsoft Return Center: I orderd a reparation on my Xbox Series X after just a few houers of gaming on it. I got the shipping label on december 2, shipped it on december 4 after som trouble to get it shipped(live in...

  10. Issue with return from Microsoft repair center

    in XBoX on Consoles
    Issue with return from Microsoft repair center: to whom it may concern recently I sent in my perfect condition Xbox one in for repairs issues with reading disks. This was the second time I had to send it in, first time the transaction was...