MS Movies & TV Issue

Discus and support MS Movies & TV Issue in XBoX Games and Apps to solve the problem; I am attempting to purchase a movie or TV show through the MS Movies & TV app on Xbox One. Keep getting error codes every time I try to purchase a... Discussion in 'XBoX Games and Apps' started by Starship42, Oct 4, 2016.

  1. Starship42
    Starship42 Guest

    MS Movies & TV Issue


    I am attempting to purchase a movie or TV show through the MS Movies & TV app on Xbox One. Keep getting error codes every time I try to purchase a Rental or Buy a Movie outright. Yet I have no problem purchasing games, add-ons, or anything else at Xbox One
    store.. It's just the MS Movies & TV app that is not allowing me to purchase anything. Any ideas why that might be or what I'm doing wrong?

    :)
     
    Starship42, Oct 4, 2016
    #1
  2. Major Angry
    Major Angry Guest
    Sky TV subscription at no extra cost until 1 Feb 2012

    I currently access Sky on my 360, but Ive noticed in MS T&Cs it says "Sky TV Customers: Live TV and on-demand content available on Xbox 360 in line with your Sky TV subscription at no extra cost until 1 Feb 2012.
    To watch Sky Movies and/or Sky Sports on-demand you must take Sky Movies 1&2 and/or Sky Sports 1&2."


    So after the 1st Feb are MS going to start charging Sky customers who access their package through Xbox 360?
     
    Major Angry, Oct 4, 2016
    #2
  3. SaltSlasher
    SaltSlasher Guest
    MS to join Movies Anywhere for Xbox and Win 10

    Microsoft's version of their movie store is called "Microsoft Movies & TV", and MS is now joining Movies Anywhere. It means every movie you purchased on MS Movies & TV will now sync to Movies Anywhere, which is a service you can access at places like Android/iOS.

    As of right now, I don't see it in Xbox store, but currently you can sync MS Movies and TV to Movies Anywhere on your phone. When it does come available, it will allow you to access your digital movies from iTunes, Google Play, Vudu, Amazon Video, and etc. on your Xbox and Win10. As of right now, all major movie outlets support it, Disney, 20th Fox, Universal, Sony, WB, etc.

    Apparently MS was last major holdout, but now we're suppose to get it for Xbox and Win10 for US customers. This is gonna be nice having an all in one service, and gonna be more incline to purchase digital, cause my biggest hangup with limited accessibility.

    [youtube]Szem9PAfn84[/youtube]


    They say you can link Microsoft to Movies Anywhere on your phone right now:
    Movies Anywhere can now be linked to your Microsoft account

    They say MS removed some promo page, so they haven't officially unveiled it yet:
    Microsoft joins Movies Anywhere service for Xbox and Windows 10

    On their site it lists Microsoft Movies & TV:
    Welcome
     
    SaltSlasher, Oct 4, 2016
    #3
  4. WPAK
    WPAK Guest

    MS Movies & TV Issue

    Hi there,

    can you tell us the error codes that you receive when trying to purchase or rent a Movie?

    It may indicate something.

    Is your console set to the same region as your account and you are physically in?

    Any information may help.
     
    WPAK, Oct 5, 2016
    #4
  5. Starship42
    Starship42 Guest
    Sorry for the delay. Here are the error codes: HRESULT : 0x80070525 CV : CGsn6HYAZ0i6uBj+.209

    My console "location" is set to Canada. I live in Canada. The language preference is set to English - U.S. (otherwise I could not use my Kinect and Cortana, which I like using) This should have no bearing though, as I can purchase everything at the Xbox/Microsoft
    store with these settings. It is only MS Movies & TV that I can't purchase within.

    Thanks for your help.
     
    Starship42, Oct 7, 2016
    #5
  6. BIG tuna 313
    BIG tuna 313 Guest
    I'm having the same problem
     
    BIG tuna 313, Nov 2, 2018
    #6
  7. BIG tuna 313 Win User

    MS Movies & TV Issue

    I'm having the same problem
  8. Starship42 Win User

    MS Movies & TV Issue

    Sorry for the delay. Here are the error codes: HRESULT : 0x80070525 CV : CGsn6HYAZ0i6uBj+.209

    My console "location" is set to Canada. I live in Canada. The language preference is set to English - U.S. (otherwise I could not use my Kinect and Cortana, which I like using) This should have no bearing though, as I can purchase everything at the Xbox/Microsoft
    store with these settings. It is only MS Movies & TV that I can't purchase within.

    Thanks for your help.
  9. WPAK Win User

    MS Movies & TV Issue

    Hi there,

    can you tell us the error codes that you receive when trying to purchase or rent a Movie?

    It may indicate something.

    Is your console set to the same region as your account and you are physically in?

    Any information may help.
  10. Habenero Win User

    xbox one

    TV is an extra, cloud processing, 15 exclusive games in development by MS would suggest that it's not ALL about TV and movies.
  11. airmattdog Win User

    I'm a gold member - how can I rent movies?

    To Rent movies using the Xbox Video app you don't need to have a Gold Membership. As Smwutches states, you will need to use MS points or a Credit Card to rent movies or purchase movies and TV episodes.
Thema:

MS Movies & TV Issue

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