MS Jigsaw

Discus and support MS Jigsaw in XBoX on Consoles to solve the problem; My outlook email was signed instead of my actual xbox email I use. Now not getting my achievements on the correct account. There is not a way to sign... Discussion in 'XBoX on Consoles' started by SteadyBiscuit75, May 10, 2017.

  1. SteadyBiscuit75
    SteadyBiscuit75 Guest

    MS Jigsaw


    My outlook email was signed instead of my actual xbox email I use. Now not getting my achievements on the correct account. There is not a way to sign in to a different account. I've tried downloading a couple times with no luck. I've tried getting into the
    pc settings but that didn't work either. Ya'll need to create a sign in under your settings....certainly does not help anyone to be stuck on some random gamertag. Please do not respond telling me to go to a forum. Fix the problem or give me a solution. If
    you work for Xbox I hope that you have the brains to figure it out.

    :)
     
    SteadyBiscuit75, May 10, 2017
    #1
  2. HauntingGolf53
    HauntingGolf53 Guest
    New puzzles don't download.

    I found this by accident.

    Close MS Jigsaw

    Go to settings

    Click on privacy

    Click on background apps

    TURN ON Microsoft Jigsaw

    Open MS Jigsaw and try downloading again.

    Now I can downloading.
     
    HauntingGolf53, May 10, 2017
    #2
  3. SquarishKnot298
    SquarishKnot298 Guest
    New puzzles don't download.

    You're a genius.Works for me.

    Thank you
     
    SquarishKnot298, May 10, 2017
    #3
  4. HauntingGolf53 Win User

    New puzzles don't download.

    I found this by accident.

    Close MS Jigsaw

    Go to settings

    Click on privacy

    Click on background apps

    TURN ON Microsoft Jigsaw

    Open MS Jigsaw and try downloading again.

    Now I can downloading.
  5. SquarishKnot298 Win User

    New puzzles don't download.

    I found this by accident.

    Close MS Jigsaw

    Go to settings

    Click on privacy

    Click on background apps

    TURN ON Microsoft Jigsaw

    Open MS Jigsaw and try downloading again.

    Now I can downloading.
    You're a genius.Works for me.

    Thank you
  6. GrandmotherOwl Win User

    New puzzles don't download.

    I found this by accident.

    Close MS Jigsaw

    Go to settings

    Click on privacy

    Click on background apps

    TURN ON Microsoft Jigsaw

    Open MS Jigsaw and try downloading again.

    Now I can downloading.

    You're a genius.Works for me.

    Thank you
    Tried this. Didn't work. Any other suggestions for the same problem? Microsoft Jigsaw was already turned on in my apps. I turned it off, then back on & still didn't help.
  7. DJ Morpheus Win User

    Microsoft jigsaw won't download puzzle collection

    Hi, all :).

    Here's a fix which worked for me, and at least one other user has confirmed it works ;-).

    Uninstall MS Jigsaw, then reinstall.

    Go to Windows Settings > Privacy. Choose Background Apps on the left, and scroll-down to Microsoft Jigsaw. Make certain it's switched On.

    Run MS Jigsaw, and your puzzles should download now :).

    Kind regards.

    DJM.
  8. XBF Brad A Win User

    MS Jigsaw.

    Hi Slmckeen,

    Thanks for coming to the forums. Sorry for the issue you are experiencing. We recommend to post on the
    Microsoft casual games community. Towards the bottom you will see their Facebook page and they ask to post there.
    If you have reset through the game itself there may be no way of recovering the progress lost. If this happens again try doing it through the

    repair/reset in Windows itself    .



    Thanks,

    Brad
Thema:

MS Jigsaw

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