MS Jigsaw not signing in AGAIN!!!!!!!!!

Discus and support MS Jigsaw not signing in AGAIN!!!!!!!!! in XBoX Games and Apps to solve the problem; MICROSOFT SORT THIS PROBLEM OUT!!!!!! 1a90a5c2-b17f-417a-aa5e-aae85bc2c7c4 Discussion in 'XBoX Games and Apps' started by Grip71, Jul 25, 2017.

  1. Grip71
    Grip71 Guest

    MS Jigsaw not signing in AGAIN!!!!!!!!!


    MICROSOFT SORT THIS PROBLEM OUT!!!!!!

    :)
     
    Grip71, Jul 25, 2017
    #1
  2. Rich K-21
    Rich K-21 Guest
    Microsoft Jigsaw uses wrong Xbox Live ID when launching from Microsoft solitaire collection

    Trying to run Microsoft Jigsaw on my desktop (I use it mostly on my laptop). Each machine is associated with a separate Microsoft account. I was able to sign in to the Xbox live ID I want to use in the solitaire collection App, but when installing and subsequently
    launching MS Jigsaw it created and keeps signing in under an Xbox live ID it created on install (associated with the Desktop MS account) Tried signing out and back in... uninstalling/reinstalling... No matter what I do MS jigsaw keeps signing in under this
    new, secondary ID it created.... can't find a way to sign out the individual app.... When I click the Xbox live sign in area on MS Jigsaw it opens the xbox live app which shows as being logged in to the correct account....
     
    Rich K-21, Jul 25, 2017
    #2
  3. HauntingGolf53
    HauntingGolf53 Guest
    New puzzles don't download.

    I found this by accident.

    Close MS Jigsaw

    Go to settings

    Click on privacy

    Click on background apps

    TURN ON Microsoft Jigsaw

    Open MS Jigsaw and try downloading again.

    Now I can downloading.
     
    HauntingGolf53, Jul 25, 2017
    #3
  4. HauntingGolf53 Win User

    New puzzles don't download.

    I found this by accident.

    Close MS Jigsaw

    Go to settings

    Click on privacy

    Click on background apps

    TURN ON Microsoft Jigsaw

    Open MS Jigsaw and try downloading again.

    Now I can downloading.
  5. XbAndy360 Win User

    Can't login to Xbox Live from Solitaire Collection

    Same problem, I can't sign in. I can sign in any other ms games (for example MS Sudoku or Jigsaw), but not this one... Why???
  6. SquarishKnot298 Win User

    New puzzles don't download.

    I found this by accident.

    Close MS Jigsaw

    Go to settings

    Click on privacy

    Click on background apps

    TURN ON Microsoft Jigsaw

    Open MS Jigsaw and try downloading again.

    Now I can downloading.
    You're a genius.Works for me.

    Thank you
  7. GrandmotherOwl Win User

    New puzzles don't download.

    I found this by accident.

    Close MS Jigsaw

    Go to settings

    Click on privacy

    Click on background apps

    TURN ON Microsoft Jigsaw

    Open MS Jigsaw and try downloading again.

    Now I can downloading.

    You're a genius.Works for me.

    Thank you
    Tried this. Didn't work. Any other suggestions for the same problem? Microsoft Jigsaw was already turned on in my apps. I turned it off, then back on & still didn't help.
  8. Misses Quinzel Win User

    Can't Sign into MS Jigsaw.

    Hey there, rrsalow23!

    I'm sorry to see any issues with signing in to Jigsaw. I'm going to throw some basic troubleshooting at you, however please do let me know if you've already tried them.

    First, ensure that your PC is
    fully updated    . This resolves issues if Windows is not fully updated, so it's the first thing we try. If you are fully updated or it doesn't work, try

    uninstalling and reinstalling Jigsaw    .

    If you've done that and it still doesn't work, have you tried it on another gamertag/Microsoft account? You can do this with another user on the PC if you do not want to sign out of the Xbox App.

    Lastly, if none of that works, do you mind posting back a screenshot of the error you are receiving? This will help me out with anything that I need to troubleshoot on the PC end.

    I look forward to working with you! Because you've been trying to get support on this so much, I've sent you an Xbox Live message linking to this. :)

    --------------------------------------



    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider
    Program Forums     for help with Xbox Insider Program troubleshooting.
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MS Jigsaw not signing in AGAIN!!!!!!!!!

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