MS Jigsaw, can not get into my files.

Discus and support MS Jigsaw, can not get into my files. in XBoX on Windows to solve the problem; MS Jigsaw. Yesterday the screen view on my jigsaw program enlarged to double size (not my settings or computer as this is the only thing affected) and... Discussion in 'XBoX on Windows' started by cyndibentz, Aug 13, 2020.

  1. cyndibentz
    cyndibentz Guest

    MS Jigsaw, can not get into my files.


    MS Jigsaw. Yesterday the screen view on my jigsaw program enlarged to double size (not my settings or computer as this is the only thing affected) and it started insisting I accept X Box live to access the game. I chose not to accept and all my collections
    and coins are gone. I accepted and proceeded but it is all still gone. I just renewed to play uninterrupted 2 weeks ago and am clearly not pleased. Please contact me to correct this issue!

    :)
     
    cyndibentz, Aug 13, 2020
    #1
  2. HauntingGolf53 Win User

    New puzzles don't download.

    I found this by accident.

    Close MS Jigsaw

    Go to settings

    Click on privacy

    Click on background apps

    TURN ON Microsoft Jigsaw

    Open MS Jigsaw and try downloading again.

    Now I can downloading.
  3. SquarishKnot298 Win User

    New puzzles don't download.

    I found this by accident.

    Close MS Jigsaw

    Go to settings

    Click on privacy

    Click on background apps

    TURN ON Microsoft Jigsaw

    Open MS Jigsaw and try downloading again.

    Now I can downloading.
    You're a genius.Works for me.

    Thank you
  4. GrandmotherOwl Win User

    New puzzles don't download.

    I found this by accident.

    Close MS Jigsaw

    Go to settings

    Click on privacy

    Click on background apps

    TURN ON Microsoft Jigsaw

    Open MS Jigsaw and try downloading again.

    Now I can downloading.

    You're a genius.Works for me.

    Thank you
    Tried this. Didn't work. Any other suggestions for the same problem? Microsoft Jigsaw was already turned on in my apps. I turned it off, then back on & still didn't help.
  5. DJ Morpheus Win User

    0x80004005 for over two MONTHS

    @MamaDragonOwl - I've had similar problems downloading jigsaw packs on MS Jigsaw, and have been trying to help a few users elsewhere in this forum. I managed to find a solution which worked for me, but I cannot guarantee it will work for you. It's only
    for downloading jigsaw packs, so it probably won't solve your login issues, unfortunately.

    Here's what I did, but it's entirely up to you if you want to try it:

    Firstly, run SFC (System File Checker) -

    Hold-down Windows key and press X.

    Select "Command Prompt (Admin)".

    In the command prompt window, type the following

    sfc/scannow

    Press Enter.

    This will take a while, but bear with it ;-).

    After this completes, if it finds errors (it did on mine), close the command prompt and restart your PC.

    Uninstall and reinstall Microsoft Jigsaw.

    Open Windows Settings and select "Privacy", choose "Background Apps" at the bottom of the list on the left. The Microsoft Jigsaw needs to be turned on, so scroll-down to MS Jigsaw, and select "On".

    Run MS Jigsaw, and try to download puzzle packs again,.

    Kind regards.

    DJM.
  6. XbAndy360 Win User

    Can't login to Xbox Live from Solitaire Collection

    Same problem, I can't sign in. I can sign in any other ms games (for example MS Sudoku or Jigsaw), but not this one... Why???
Thema:

MS Jigsaw, can not get into my files.

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