MS Jigsaw advert problem

Discus and support MS Jigsaw advert problem in XBoX Games and Apps to solve the problem; There is currently an advert for London Bexley something. Every time this advert pops up my mouse freezes and I can't move pieces. OK with all other... Discussion in 'XBoX Games and Apps' started by VisionedHen101, Mar 24, 2017.

  1. MS Jigsaw advert problem


    There is currently an advert for London Bexley something. Every time this advert pops up my mouse freezes and I can't move pieces. OK with all other adverts.

    :)
     
    VisionedHen101, Mar 24, 2017
    #1
  2. what is error code 303019

    what does error code 303019 mean? I have premium jigsaw because I got fed up of the adverts stopping and starting when loading.
     
    Berniebodger45, Mar 24, 2017
    #2
  3. XbAndy360
    XbAndy360 Guest
    Can't login to Xbox Live from Solitaire Collection

    Same problem, I can't sign in. I can sign in any other ms games (for example MS Sudoku or Jigsaw), but not this one... Why???
     
    XbAndy360, Mar 24, 2017
    #3
  4. AllanaClare_449 Win User

    Adverts on Microsoft Jigsaw

    I've had a go, now we'l see what happens.
  5. Zatomas Win User

    Adverts on Microsoft Jigsaw

    Hi there, thank you for reporting it. I'd suggest you to report the issue using the report the game URL ("Poor performance" reason) on the game's page https://www.microsoft.com/en-us/p/microsoft-jigsaw/9wzdncrfj9x2?SilentAuth=1&wa=wsignin1.0&activetab=pivot:eek:verviewtab
  6. XBF Brad A Win User

    Adverts on Microsoft Jigsaw

    Hello Allana,

    You can also go to the
    casual game community
    and post there. being it is one of the casual games.

    Thanks,

    Brad
  7. XbAndy360 Win User

    Can't login to Xbox Live from Solitaire Collection

    Same problem, I can't sign in. I can sign in any other ms games (for example MS Sudoku or Jigsaw), but not this one... Why???
  8. GrandmotherOwl Win User

    New puzzles don't download.

    I found this by accident.

    Close MS Jigsaw

    Go to settings

    Click on privacy

    Click on background apps

    TURN ON Microsoft Jigsaw

    Open MS Jigsaw and try downloading again.

    Now I can downloading.

    You're a genius.Works for me.

    Thank you
    Tried this. Didn't work. Any other suggestions for the same problem? Microsoft Jigsaw was already turned on in my apps. I turned it off, then back on & still didn't help.
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MS Jigsaw advert problem

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