Moving son's xbox profile off my microsoft account

Hi Geri,

Thank you for reaching out.

Firstly I can confirm that it is a Microsoft Account. The issue is that the account was created using my ex-husband's Microsoft account, which I can not access.

I can not legally login into his account and so I want to move all of my son's game profiles off my ex-husband's account to merge onto a new profile. The only way to do this is to be able to access the existing account, which I don't have access to.

Since my son plays the Xbox and not my ex-husband, my ex-husband left the Xbox with his son when we separated.

How can I verify that the game accounts on the Xbox belong to my son when they are registered on my husband's Microsoft account. I can't provide order history as I can't access the account to provide it.

Thank you.

Thank you, Annanda for the quick reresponse. Is there a way to move my son's Xbox profile from my to his account?

the gamertag/Xbox account which IS the Microsoft account are basically one in the same, nothing can be transferred.

your son with have to have a new account made and then if you leave the Xbox set as your home Xbox he can still access any digital games purchased on your account with his new account..

I take it this is a Microsoft email such as outlook or Hotmail. This is a problem, that email is the account name so we cannot change that and we cannot move that content to another account. You used to actually be able to move this to another email
using the Xbox 360 but they stopped this several years ago. As the previous poster suggested the home xbox option will allow you to share this to another account.

HI Jon,

Thanks for reaching out to the forums. We see you have question on transferring data. Unfortunately, you are unable to transfer games, data, etc. from one account to another. Doubt this will ever change as it is way too much hassle to move all
data from one account to another. You can however set up home consoleon your profile
so your son is able to access all the games on his new profile. Only downside he will need to start over on the games.

As you already added his email as primary personally I would leave yours on. The only thing you will get is notification emails when a purchase is made. If your email is an outlook, Hotmail, or other Microsoft domain yes it will be deleted if you remove
the email entirely.

Thanks,

Brad