Moving my old GamerTag to a new email

Hi Jaguar!

Unfortunately you cannot unlink accounts - what is recommended here is to make a third "dummy" account, and use it to move your profile as follows:

"Old" Email

"New" Email

"Dummy" Email.

Move your gamertag from "New" Email to "Dummy" Email. Then move your gamertag from "Old" Email to "New" Email. At this point you can then just trash Dummy email, and your new email will have your old gamertag

You can find more info on moving your account here:
support.xbox.com/.../switch-gamertag-to-different-microsoft-account

Hope this makes sense!

Hello, how are you? My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

First, welcome to the Xbox community. Unfortunately, it's not possible to move your Gamertag to another email address, what you can do is add an alias to the account that has your Gamertag, and with that, you can login by that email setting the main one, if you want to do this follow the instructions below, please.

https://support.microsoft.com/en-us/office/add-...

- A thread where this was discussed, if you want to check it out, follow the link below.

https://answers.microsoft.com/en-us/xbox/forum/...

*Thank you in advance for contacting, I hope this can help you.

i moved my old gamertag to a new account instantaneously, changed the old, updated the new instantly.

I should clarify, the gamertag I'm referring to is not this one. The one I'm having the issues with is the gamertag: adventlife

Checking on the site you provided shows the new email address as empty, the old email address however still shows all of the balance, subscription and transaction history. Shouldn't these have moved over to the new email address along with the gamertag?

Hi there,

So if I understand correctly, you would prefer your new xbox live account moved to the old email address. Correct?

The only way to remove a gamertag from an email address is by moving it to a different email address (Microsoft Account), but in order to do so, the account must be on a console for at least 30 days without it being downloaded in that period.

Besides that, replacing it with the new one, will also result in loss of the balance on the current account, since that would need to be moved too.

See the steps on how to move a xbox live account to a different email address and all restrictions etc here:

support.xbox.com/.../switch-gamertag-to-different-microsoft-account