Moving Games to an external hard drive post-spring 2017 update

Mr Countryside · Apr 5, 2017

So since the new update, I seem to have lost the ability to move games from my Xbox one to my external hard drive, the option just isn't there, Can anyone help me?

:)

vedad vaghefi · Apr 5, 2017

Xbox one external storage issue

Hi, I have an issue with external hard drive on Xbox one since the last update (spring update 2017). When I connect the external drive it shows my games and plays it as well as before, but I can't move them to internal HDD, in the game management area there
are no option such as MOVE TO or COPY TO. also I can't move my games from internal HDD to external HDD. What should I do?

Mr Boozyhead · Apr 5, 2017

Moving things to External Hard Drive (post-August Update)

Go to Settings, System, Storage then move along to manage storage then view contents and you will see your games press start on what game you want to move then go to manage game and you get the option to move to external hard drive

Miss Bijoux · Apr 6, 2017

Hey there!

Hmm. Couple things that you can try here. First, have you unplugged your external and plugged it back in to see if that works? If not, try that first. Also try the other USB ports on your console. If that doesn't work, next thing I'd recommend is unplugging
your external HDD, then
power cycling your console. This can often fix a lot of weird things that pop up.

Hopefully one of those steps work for you but let us know if not!

--------------------------------------

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines and
if you're a member of the Xbox Insider Program, check out the Xbox Insider Program Forums for help with Insider Program
troubleshooting.

Mr Countryside · Oct 31, 2018

Hey there!

Hmm. Couple things that you can try here. First, have you unplugged your external and plugged it back in to see if that works? If not, try that first. Also try the other USB ports on your console. If that doesn't work, next thing I'd recommend is unplugging
your external HDD, then
power cycling your console. This can often fix a lot of weird things that pop up.

Hopefully one of those steps work for you but let us know if not!

--------------------------------------

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines and
if you're a member of the Xbox Insider Program, check out the Xbox Insider Program Forums for help with Insider Program
troubleshooting.
Click to expand...

Thank you, it sorted it's self out in the end.

Miss Bijoux

Hey there!

Hmm. Couple things that you can try here. First, have you unplugged your external and plugged it back in to see if that works? If not, try that first. Also try the other USB ports on your console. If that doesn't work, next thing I'd recommend is unplugging
your external HDD, then
power cycling your console. This can often fix a lot of weird things that pop up.

Hopefully one of those steps work for you but let us know if not!

--------------------------------------

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines and
if you're a member of the Xbox Insider Program, check out the Xbox Insider Program Forums for help with Insider Program
troubleshooting.

Mr Countryside

Hey there!

Hmm. Couple things that you can try here. First, have you unplugged your external and plugged it back in to see if that works? If not, try that first. Also try the other USB ports on your console. If that doesn't work, next thing I'd recommend is unplugging
your external HDD, then
power cycling your console. This can often fix a lot of weird things that pop up.

Hopefully one of those steps work for you but let us know if not!

--------------------------------------

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines and
if you're a member of the Xbox Insider Program, check out the Xbox Insider Program Forums for help with Insider Program
troubleshooting.

Thank you, it sorted it's self out in the end.

XBF Leo G

Hello Vash,

Thank you for keeping us updated. There are some instances in which games on an external hard drive do not receive updates. We recommend moving around some of the games on the internal and external hard drives. Since your internal hard drive is full, you
can move some of them to the external hard drive. Once the internal hard drive has some extra space, we suggest moving some of the games from the external hard drive to the internal. Check to see if those games require any updates. Be sure to let us know the
results!

XBF Leo G

Hello DemoChao,

Thanks for posting on the Xbox forums. We understand that you are unable to launch your games due to them taking too long to start. Thank you for giving us more details about the issue. We recommend

checking for any console updates. Do you also have games installed on your internal hard drive, or are they all on the external hard drive. We recommend moving the game from the external hard drive to the internal. You will want to check for any updates
to the game after it is on the internal hard drive. If an update is necessary and is completed, we suggest moving it to the external hard drive and trying to launch it again. Be sure to let us know the results DemoChao!

Francia J.

I appreciate the update, Ayden. Do you happen to have an external hard drive plugged into your console? A corrupted hard drive may cause these issues so please if these games are stored on your External hard drive, move them to your Internal storage and then unplug the external hard drive to test it out.

Moving Games to an external hard drive post-spring 2017 update