movies won't play

Discus and support movies won't play in XBoX on Consoles to solve the problem; my downloaded movies wont play on my xbox 1. i just watched them the other day. when i try to watch it says can't play to play premium content,... Discussion in 'XBoX on Consoles' started by nateenate56, Dec 27, 2016.

  1. nateenate56
    nateenate56 Guest

    movies won't play


    my downloaded movies wont play on my xbox 1. i just watched them the other day. when i try to watch it says

    can't play

    to play premium content, please ensure your build of windows is signed with the official microsoft windows production certificate.

    problems like this are why all of my other electronic devices are apple products

    :)
     
    nateenate56, Dec 27, 2016
    #1
  2. BlackLight454
    BlackLight454 Guest
    Rented movie won't play

    Rented a movie on movies & tv that won't play. Tried all support options still no success. All owned movies play fine. And my time is counting down. Any ideas?
     
    BlackLight454, Dec 27, 2016
    #2
  3. HoleIn1PuttPutt
    HoleIn1PuttPutt Guest
    Xbox Movie purchase won't play.

    I ordered a movie through movies and TV on my Xbox one. The movie will not play. I have restarted the system uninstalled the app reinstalled restarted and many more combinations of this and it still won't work.
     
    HoleIn1PuttPutt, Dec 27, 2016
    #3
  4. Mister Beep
    Mister Beep Guest

    movies won't play

    Are you receiving this error while signed into the account that originally purchased the content? If you are not, please be sure that profile is signed-in so you can view that content. If you are signed into the appropriate account, let's give these steps
    a shot, please be sure to let us know how it goes!

    - Press and hold the power button on your Xbox One until the console fully powers down.

    - Remove power from the back of the Xbox One console and let it sit for 5 minutes.

    - Once 5 minutes have passed, plug everything back in and power back on.

    Post back and let us know how it goes!
     
    Mister Beep, Dec 28, 2016
    #4
  5. alchemy419 Win User

    Movie won't play

    I am having the same problem. The movie does not play when I press play movie. It starts to load on the app and then shuts off my screen and goes back to the app when it asks me to play or restart movie. Should I delete the movie? And start again? Will it charge me?
  6. Mister Beep Win User

    movies won't play

    Are you receiving this error while signed into the account that originally purchased the content? If you are not, please be sure that profile is signed-in so you can view that content. If you are signed into the appropriate account, let's give these steps
    a shot, please be sure to let us know how it goes!

    - Press and hold the power button on your Xbox One until the console fully powers down.

    - Remove power from the back of the Xbox One console and let it sit for 5 minutes.

    - Once 5 minutes have passed, plug everything back in and power back on.

    Post back and let us know how it goes!
  7. Francia J. Win User

    Movie won't play

    Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regard to your concern.

    Just a friendly reminder though that for refund concerns there is a dedicated team that handles them which is the refund team. To help you, I would recommend replying to the decision email that was sent by them.
  8. SUBRON14 Win User

    I CAN'T PLAY ANY OF MY GAMES !!!

    It won't even play movies, is it a virus?
  9. AquarrzSudnnym Win User

    Movie won't play on movies & TV app

Thema:

movies won't play

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