Movies purchased on xbox not playing...

Discus and support Movies purchased on xbox not playing... in XBoX on Consoles to solve the problem; recieved this error code: can't play. to play premium content, please ensure your build of windows is signed with the official microsoft windows... Discussion in 'XBoX on Consoles' started by Rogger2190, Dec 27, 2016.

  1. Rogger2190
    Rogger2190 Guest

    Movies purchased on xbox not playing...


    recieved this error code:

    can't play. to play premium content, please ensure your build of windows is signed with the official microsoft windows production certificate.

    0xc33607d9

    Not sure what to do...

    :)
     
    Rogger2190, Dec 27, 2016
    #1
  2. Liekos
    Liekos Guest
    How to download movie from Xbox Video on Xbox One?

    FWIW - This also seems to apply to movies previously purchased from the 360. In so far as - if you purchased a movie from Xbox Video at any point, you cannot download it on Xbox One - only stream.

    So when they pull the movie from the marketplace, you lose the movies you purchased..
     
    Liekos, Dec 27, 2016
    #2
  3. MichaelKBay
    MichaelKBay Guest
    Movie purchased on Xbox 360 does not appear in Xbox Video app on W8

    I recently purchased a movie through Xbox Video on the Xbox 360 but the movie does not appear in my library in the Xbox Video app for Windows 8.

    Is there any way to make the movie appear in my library?
     
    MichaelKBay, Dec 27, 2016
    #3
  4. CycloneSire Win User

    purchased movie wont play.

    I purchased the movie 'Frozen' but it will only play a preview. Where is the movie I purchased?
  5. Mister Beep Win User

    Film and tv

    Hey there,

    Sorry to hear about the issue. Are you able to download or play the movie directly from its store page within the Xbox Store? Additionally, is there an error you receive when you attempt to download or play the movie? If the movie's page prompts you to purchase
    the movie, try looking for the specific bundle you purchased to see if it lets you download through there.

    If you continue to hit issues with playing the specific movie you purchased, you may want to check in with

    Microsoft Movies & TV support for further assistance    .

    Feel free to keep us posted!
  6. Miss Ghidorah Win User

    Xbox Movie purchase won't play.

    Hi there,

    Sorry to hear you're experiencing issues. Let's have you go through the
    Troubleshoot Movies & TV on Xbox One     article and follow the steps provided.

    Hopefully that resolves your issue soon! Let us know if you're still seeing issues after following the steps.
  7. iamvinj Win User

    DLC from Xbox 360 to Xbox One

    How about the movies that was purchased on Xbox 360 will it play on Xbox One or not? any reason though?

    Thanks!
  8. airmattdog Win User

    purchased movie wont play.

    Make sure you're using the latest version of the app. Go to My Movies, locate the movie, swipe up and select Delete. Then press download. If you can't find the movie in My Movies, search for it, then press download.
Thema:

Movies purchased on xbox not playing...

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