movies and tv not working on xbox one

Discus and support movies and tv not working on xbox one in XBoX on Consoles to solve the problem; The movies and tv app will not work on my xbox one. At first it kept giving me an error message whenever I tried to buy something and now it won't even... Discussion in 'XBoX on Consoles' started by ZonalHickory644, Dec 3, 2016.

  1. ZonalHickory644
    ZonalHickory644 Guest

    movies and tv not working on xbox one


    The movies and tv app will not work on my xbox one. At first it kept giving me an error message whenever I tried to buy something and now it won't even show me anything saying that I'm offline. My other apps that use the internet are fine so obviously I'm
    not offline. I'm not sure how to fix it. Netflix also will not work, it opens to the loading screen for a few seconds and then closes itself, but I'm not sure if this is the xboxs issue or if Netflix is having network issues.

    :)
     
    ZonalHickory644, Dec 3, 2016
    #1
  2. FluffyFingers72
    FluffyFingers72 Guest
    Movies and TV not working.

    Did you ever get this figured out? I have run into this issue as well. Everything was working fine for me about 2 weeks ago, and now when I try to play some of the movies I purchased it just gets stuck at 0:00:00 (no error code).

    I talked with Microsoft support for like an hour.. went through all the steps. Luckily (or not) I have another xbox one where I was able to load up the movies no problem.. and I can even play them on my Windows 10 pc, which tells me it's my console (day
    one version). Support basically told me that it's a hardware issue and that I have to send it in for repair. My only problem with this resolution is that I was out of town for the last two weeks... came home, and now my movies don't play.

    So... yeah it's possible that over the last two weeks that maybe a power surge could have damaged my console or something, but seems like a software or permissions issue to me. I can play all my games, apps, even play the movie trailers... just not the full
    movie. They even let me purchase a movie still (of course that will still work, right?), but I can't even play that one.

    Thanks.
     
    FluffyFingers72, Dec 3, 2016
    #2
  3. tedthefed66
    tedthefed66 Guest
    Movies and TV not working.

    I cannot get any of my movies to play. I cannot move the cursor to the play button. I have uninstalled/installed the Movies and TV app, as well as Uninstall/Install my profile.

    Any ideas?
     
    tedthefed66, Dec 3, 2016
    #3
  4. AndersKlemets Win User

    Cast to Xbox one not working

    Pressing the "B" button on the game pad causes the Movies & TV app to remove the "connecting" screen, and the video then becomes visible.

    The bug does not seem to happen if the Movies & TV app is already running before you start casting. So, as another work-around you can start the Movies & TV app on the Xbox One first.
  5. XBF Brad A Win User

    Is Narrator available in india region

    Hello Inception,

    Unfortunately the Narrator feature on the Xbox console will not work with these apps. Most likely reason is for example YouTube, it would be hard for the Narrator to keep up with someone watching someone stream, a game tip etc. The narrator will work with

    Movies and TV app and also to watch live TV     as Amber mentioned earlier.

    Thanks,

    Brad
  6. XBF Crystal P Win User

    Re Australian tv channel catch up apps

  7. Timothy Fox1 Win User

    Purchase keeps saying coming soon but i know its out

    Same thing it started to work after I had resetted the xbox and had to sign back into movies and TV then it showed up. Not sure which one It was but that worked
  8. Loraine Mon Win User

    Surface to Xbox

    Hi,

    All of your purchased movies and TV shows are stored online and synced across the devices you use with your Microsoft account. To watch the movies that you purchased from your Surface device to Xbox One, make sure that you are logged in using the same Microsoft
    account. Then, you may go to the Movies & TV app on your Xbox One to watch the movies or TV shows that you purchased.

    If you are having issues accessing your movies on the Xbox One console, you may visit this

    link     for solutions.

    You can also go to the Xbox One Store to purchase Movies on your Xbox console.

    Should you have any other queries, you can contact us anytime.
Thema:

movies and tv not working on xbox one

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