Movies and TV app selection box wont disappear

Reset the Xbox 360 Movies & TV app

You can reset the Movies & TV app by removing any related content from your console:

1. From the Xbox Dashboard, go to Settings and then System.
2. Select Storage.
3. Select your primary storage device.
4. Select Games and Apps.
5. Find and select any items that refer to "Movies & TV."
6. Select Delete.

I found another app now how do these apps get on the store?https://www.microsoft.com/en-us/p/movies-box-free-movies-tv/9p9g8d3hj5dr?activetab=pivotverviewtab

I found another app now how do these apps get on the store?https://www.microsoft.com/en-us/p/movies-box-free-movies-tv/9p9g8d3hj5dr?activetab=pivotverviewtab

Hello, I'll give you a link with five different ways to solve problems with the app.

link:https://beta.support.xbox.com/help/games-apps/apps-help/troubleshoot-movies-and-tv-on-xbox-one

I hope I have helped and await your response.

I did a quick search with your specific error and found the following information.

you can uninstall and reinstall the Movies & TV app. Your movie collection will not be removed by following these steps:

To return to the home screen, press the Xbox button to open the guide and select Home.

Scroll to the right and select My games and apps.

Scroll down to Apps and highlight the Movies & TV tile.

Press the Menu button on your controller and select Uninstall.

On the confirmation screen, select Uninstall all.

Restart your console: press the Xbox button to open the guide, scroll down to Settings and select Restart console. Select Yes on the confirmation screen.

After the console restarts, scroll right to the Store area and scroll down and select Browse movies.

On the store page, scroll down and select My Movies & TV.

Select Install to download and install the Movies & TV app.

Let us know if it helps

I hope I helped and I await your response

~ Fox

So something may be wrong with their servers, not on your setup, I'm pretty sure.

You can try to uninstall and then install the Movies & TV app. Your movie collection will not be removed by taking these steps:

Press the Xbox button on your controller to open the guide, and then select Home.

Select My games & apps.

Select Apps, and then highlight the Movies & TV tile.

Press the Menu button on your controller, and then select Uninstall.

On the confirmation screen, select Uninstall all.

Restart your console: Press and hold the Xbox button  in the center of your Xbox controller to open the Power Center. Select Restart console > Restart.

Once your console has restarted, scroll right to the Store area, and then select Movies & TV.

Select My movies & TV.

Select Install to download and install the Movies & TV app.

Xbox servers are showing as normal but you can report something not working properly to them by clicking on the "Report a service outage" section:

https://support.xbox.com/en-US/xbox-live-status