Movie rental not showing up in Rewards

Discus and support Movie rental not showing up in Rewards in XBoX Rewards & Social to solve the problem; Rented Molly's Game last weekend and has not shown up in Rewards yet. It has been longer than 96 hours and was a HD rental, so was $4.99 or higher.... Discussion in 'XBoX Rewards & Social' started by BMann1976, Apr 20, 2018.

  1. BMann1976
    BMann1976 Guest

    Movie rental not showing up in Rewards


    Rented Molly's Game last weekend and has not shown up in Rewards yet. It has been longer than 96 hours and was a HD rental, so was $4.99 or higher.

    :)
     
    BMann1976, Apr 20, 2018
    #1
  2. caresrg
    caresrg Guest
    Xbox One doesn't find movie rented in SD on phone

    I downloaded a movie rental to my phone last week in anticipation of my flight last night. The flight was too short to finish the film, so I changed it to streaming so I could pick up where I left off on my Xbox One. It does not appear in my Collection on
    the Xbox, even though I have several hours on the rental. I understand that it will only be in SD, but why isn't it showing up at all? The only thing showing up on the Xbox is an expired rental from a long time ago!
     
    caresrg, Apr 20, 2018
    #2
  3. STREET018
    STREET018 Guest
    Reward yourself not giving me the 6000 credits

    So I spent $50 worth of games and $20 of movies and the 6000 credits are not showing up in my rewards please help.
     
    STREET018, Apr 20, 2018
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Movie rental not showing up in Rewards

    Hello BMann1976,

    We see that this purchase was awarded progress towards both Movie Marathon and Triple Feature. Please note that it takes us 96 hours to receive new activity, so your purchase on the 16th was not awarded until the 20th.
     
    XBLRewards8, Apr 23, 2018
    #4
  5. XBLRewards8 Win User

    Movie rental not showing up in Rewards

    Hello BMann1976,

    We see that this purchase was awarded progress towards both Movie Marathon and Triple Feature. Please note that it takes us 96 hours to receive new activity, so your purchase on the 16th was not awarded until the 20th.
  6. airmattdog Win User

    movie rentals

    It appears that Movie poster showed up prematurely. It'll be available for Rental tomorrow.
  7. Smwutches Win User

    When is coming/Where is the downloading code for Sonic Mania after the Gamer Flicks up offer?

    According to the sales from that site, that movie was not eligible for the promotion. The movie was part of a rental sale, but rentals are not part of the promotion. aka.ms/gamerflicks
  8. Twelverettes Win User

    Zune error: Can't find the content. status code: 807b0194.

    I cleared the cache but the movie is no longer there. It is expired and not showing anymore since it was a rental. Can you refund it to me? Also the speed test results from a laptop are 10.82 down and 1.39 up. I am watching The Grey with no issues so I am
    sure it's not a matter of speed and that the issue probably lies with the particular movie itself.
  9. gds1972 Win User

    Paid movie rental not showing as paid?

    Hi

    Can you please check if both films are showing in your
    purchase history
    and also if payment has been taken by Microsoft for them. If the films are showing in your purchase history or have been charged and you are not able to play the films then I would encourage you to contact the Xbox Support team by
    using this link and when prompted either request a phone call from Xbox Support or Chat with Xbox Support.
Thema:

Movie rental not showing up in Rewards

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