Movie rental error

Which device did you rent the movie on, and is it the same device that you are trying to watch it on? From what I have found it seems that others who have gotten the same code have done both things that I have asked on two different devices and that is
why they were having an issue. Contacting support may be your best bet other than perhaps checking your connection and resetting your router or gateway device.

https://beta.support.xbox.com/contact-us

I tried playing the movie again this morning, and it worked. No further updates were downloaded.

However, the fact that this error has occurred two rentals in a row, and has required a wait of a day each time, has made me afraid of making future rentals. I would like an assurance that this has been or will be resolved. Otherwise, I'll be switching over
to my Amazon Fire TV for movie rentals.

According to the sales from that site, that movie was not eligible for the promotion. The movie was part of a rental sale, but rentals are not part of the promotion. aka.ms/gamerflicks

For Starters, You only have the movie rental for 24 hours on Xbox Live & not Two Weeks..

Secondly, I see no point in having the movie rentals done by a 24 Hour limit..

They should have a set number of views per movie rental, when rented & if you don't use them within a few days, they expire... NOT give you 24 Hours before expiry & if your time to expiry is below the movie length...It cuts you off from watching the movie
& gives you a Viewing Licence Expiry Error etc...

It's my Prerogative, to watch the movie rental, whenever I please, within the 24 Hour Period too.. I was a bit annoyed about it, but I just wanted to watch the movie for a second time, thinking I had enough time to expiry & it cut out on me etc..

Lucky, I didn't have screaming kids, wanting to watch The Adventures of Tin Tin Movie & the movie cut out..

This is a known issue and they are working on it