Movie Marathon Purchase Question

jdawgcool · Dec 29, 2017

I preordered “Star Wars: The Last Jedi” in UHD, which had bonus content so the purchase completed right away, worth $24.99. It’s not showing up in my progress bar for Movie Marathon. Do these kind of purchases not count or has it just not shown up yet?

Thank you!

Gamer tag:

:)

XBLRewards8 · Dec 29, 2017

must watch card

Hello Shadowsofpast,

Since none of those purchases are eligible for Must Watch, they only completed the Movie Marathon offer.

web jazz · Dec 29, 2017

Question on the Must Watch rewards category

Good day,

I have a question on what qualifies for the New Releases for the Must Watch achievement.

I've purchased two movies from the section in question: Spider-Man: Home coming and Thor: Ragnarok + Bonus.

From those the Spider-Man reflected it's purchase on both the Must Watch and Movie Marathon Category.

After I purchased Thor and waited the 4 days for it to show. It showed up in the Movie Marathon category and not the Must Watch. When I follow the links in the Must Watch Category it has Thor on the top there. Is there any reason why it won't count? I'm
asking as it would complete my Must Watch category.

Thanks for your time

Shaun E

jdawgcool · Jan 1, 2018

never mind. They were just posted. Thanks though!

XBLRewards8 · Nov 3, 2018

Hello jdawgcool,

From the FAQ:

When will I receive my Rewards?

Your Rewards Credits and MyVIP Gems will appear as pending within 96 hours of completion of each specific offer.

For future reference, it can take us up to 96 hours to receive and process new activity.

jdawgcool

never mind. They were just posted. Thanks though!

XBLRewards8

Hello jdawgcool,

From the FAQ:

When will I receive my Rewards?

Your Rewards Credits and MyVIP Gems will appear as pending within 96 hours of completion of each specific offer.

For future reference, it can take us up to 96 hours to receive and process new activity.

XBLRewards8

Hello Shadowsofpast,

Since none of those purchases are eligible for Must Watch, they only completed the Movie Marathon offer.

XBLRewards8

Hello BMann1976,

We see that this purchase was awarded progress towards both Movie Marathon and Triple Feature. Please note that it takes us 96 hours to receive new activity, so your purchase on the 16th was not awarded until the 20th.

XBLRewards8

Hello FlashyDIRK,

Apologies for the inconvenience. We are currently recovering from a purchase data issue caused by our data provider. This issue has caused purchases made after the 22nd to be delayed. After investigating your account using another source, we see that you
had a purchase of Geostorm on the 23rd that we have not yet received due to this issue. Once this error is resolved, and we begin to receive purchase data again, you should see your offer progress. Our other team working on this issue has informed us that
this should be resolved shortly.

Movie Marathon Purchase Question