Moved to a 220v region with a 110v Xbox 360, what now?

Discus and support Moved to a 220v region with a 110v Xbox 360, what now? in XBoX on Consoles to solve the problem; I brought XBOX360E from US on 22nd June 2014 when I was on visit to US. I came back to India. And I had a chat on 29 June 2014 with Microsoft Xbox... Discussion in 'XBoX on Consoles' started by RabidCross450, Jun 29, 2014.

  1. RabidCross450
    RabidCross450 Guest

    Moved to a 220v region with a 110v Xbox 360, what now?


    I brought XBOX360E from US on 22nd June 2014 when I was on visit to US. I came back to India. And I had a chat on 29 June 2014 with Microsoft Xbox support team and representative told me that the PowerSupplyUnit (PSU) will be replaced free of cost to India
    compatible PSU and only shipping charges would apply. He gave a India support number as Toll free: 000-800-440-1179. When I called on 30 June 2014 on this number, representative told me that PSU will cost me Indian Rupee 4179. When I checked on Internet with
    old users, they also says, microsoft replaces the PSU free of cost with India compatible PSU. Since last few hours, I'm trying Microsoft Support for xbox but nobody is able to tell me why there are charges to replace PSU from 110v to 220v. I was not expecting
    such scenario from Microsoft product. Its disappointing. I hope there would be solution to this..

    :)
     
    RabidCross450, Jun 29, 2014
    #1
  2. StuartATrueRed
    StuartATrueRed Guest
    Moved to a 220v region with a 110v Xbox 360, what now?

    All power bricks are compatible with all xbox 360s. Just buy a new power brick from the country you live in.
     
    StuartATrueRed, Jun 29, 2014
    #2
  3. Obsessive Power
    Obsessive Power Guest
    Moved to a 220v region with a 110v Xbox 360, what now?

    Power transformers on not recommended for warranty reasons. If they fail your console will no longer be covered for repair. The recommended solution is to contact support for the region you are located in and buy a power brick from them.

    Apart from regional lock outs, the consoles themselves are the same the world over, only the power bricks are different. For example if you have a US console, you can safely use it in the UK as long as said console has a UK PSU.
     
    Obsessive Power, Jun 29, 2014
    #3
  4. StuartATrueRed Win User

    Moved to a 220v region with a 110v Xbox 360, what now?

    All power bricks are compatible with all xbox 360s. Just buy a new power brick from the country you live in.
  5. Obsessive Power Win User

    Moved to a 220v region with a 110v Xbox 360, what now?

    Power transformers on not recommended for warranty reasons. If they fail your console will no longer be covered for repair. The recommended solution is to contact support for the region you are located in and buy a power brick from them.

    Apart from regional lock outs, the consoles themselves are the same the world over, only the power bricks are different. For example if you have a US console, you can safely use it in the UK as long as said console has a UK PSU.
  6. Hirazo Win User

    Moved to a 220v region with a 110v Xbox 360, what now?

    I have the same problem, too. I bought a console in the U.S., and now I want to give it to my cousin in another country. Why can't we get a new power brick for the region rather than buying a new console?
  7. Temhotabot Win User

    Moved to a 220v region with a 110v Xbox 360, what now?

    You should either get a power convertor or if you are permanently living there get a console manufactured for that region.
  8. BlandCashew1612 Win User

    Moved to a 220v region with a 110v Xbox 360, what now?

    I am using the same brick and now live in Thailand. I have been using a power transformer and just talked to xbox chat support. They told me there is no problem with using a different brick as they both output 12 v to the console
Thema:

Moved to a 220v region with a 110v Xbox 360, what now?

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