Moved to a 220v region with a 110v Xbox 360, what now?

RabidCross450 · Jun 29, 2014

I brought XBOX360E from US on 22nd June 2014 when I was on visit to US. I came back to India. And I had a chat on 29 June 2014 with Microsoft Xbox support team and representative told me that the PowerSupplyUnit (PSU) will be replaced free of cost to India
compatible PSU and only shipping charges would apply. He gave a India support number as Toll free: 000-800-440-1179. When I called on 30 June 2014 on this number, representative told me that PSU will cost me Indian Rupee 4179. When I checked on Internet with
old users, they also says, microsoft replaces the PSU free of cost with India compatible PSU. Since last few hours, I'm trying Microsoft Support for xbox but nobody is able to tell me why there are charges to replace PSU from 110v to 220v. I was not expecting
such scenario from Microsoft product. Its disappointing. I hope there would be solution to this..

:)

StuartATrueRed · Jun 29, 2014

Moved to a 220v region with a 110v Xbox 360, what now?

All power bricks are compatible with all xbox 360s. Just buy a new power brick from the country you live in.

Obsessive Power · Jun 29, 2014

Moved to a 220v region with a 110v Xbox 360, what now?

Power transformers on not recommended for warranty reasons. If they fail your console will no longer be covered for repair. The recommended solution is to contact support for the region you are located in and buy a power brick from them.

Apart from regional lock outs, the consoles themselves are the same the world over, only the power bricks are different. For example if you have a US console, you can safely use it in the UK as long as said console has a UK PSU.

StuartATrueRed

All power bricks are compatible with all xbox 360s. Just buy a new power brick from the country you live in.

Obsessive Power

Power transformers on not recommended for warranty reasons. If they fail your console will no longer be covered for repair. The recommended solution is to contact support for the region you are located in and buy a power brick from them.

Apart from regional lock outs, the consoles themselves are the same the world over, only the power bricks are different. For example if you have a US console, you can safely use it in the UK as long as said console has a UK PSU.

Hirazo

I have the same problem, too. I bought a console in the U.S., and now I want to give it to my cousin in another country. Why can't we get a new power brick for the region rather than buying a new console?

Temhotabot

You should either get a power convertor or if you are permanently living there get a console manufactured for that region.

BlandCashew1612

I am using the same brick and now live in Thailand. I have been using a power transformer and just talked to xbox chat support. They told me there is no problem with using a different brick as they both output 12 v to the console

Moved to a 220v region with a 110v Xbox 360, what now?