Moved from UK to Canada wanting to purchase Xbox One S and get 50,000 points

Discus and support Moved from UK to Canada wanting to purchase Xbox One S and get 50,000 points in XBoX Rewards & Social to solve the problem; Hi, I just moved to Canada from the UK and my account was created in the UK with my previous Xbox. I am wanting to buy the Xbox One S with the free... Discussion in 'XBoX Rewards & Social' started by Mehawl, Nov 23, 2016.

  1. Mehawl
    Mehawl Guest

    Moved from UK to Canada wanting to purchase Xbox One S and get 50,000 points


    Hi, I just moved to Canada from the UK and my account was created in the UK with my previous Xbox. I am wanting to buy the Xbox One S with the free game and $50 gift card on the Microsoft store but I would also want to make sure to get the 50,000 rewards
    points so how do I get the reward points when purchasing the Xbox?

    And also do I need to change my location to make sure I can get the points for CAD, if so how do I go about doing this?

    Thanks, Mike

    :)
     
    Mehawl, Nov 23, 2016
    #1
  2. Cybrknght
    Cybrknght Guest
    Purchase Xbox One S and get 50,000 reward points

    I purchase a Xbox One S from Microsoft to get the 50,000 reward points. I still have not received those and it has been a month.
     
    Cybrknght, Nov 23, 2016
    #2
  3. Missing Xbox rewards

    I was supposed to get 50,000 credits for buying the Xbox one s and the credits got deposited into awsomescred which was a alternate account. I bought the Xbox on Minecraft Godv2. Is there a way to get the points moved to my account Minecraft godv2
     
    LIVE EVIL 115, Nov 23, 2016
    #3
  4. Smwutches
    Smwutches Guest

    Moved from UK to Canada wanting to purchase Xbox One S and get 50,000 points

    To update your region in the rewards program (if you've already migrated your Xbox account), you'll need to opt out of the program and then re-register after a few days.

    In order to get the 50,000 credits, you have to purchase the console through microsoftstore.com.
     
    Smwutches, Nov 24, 2016
    #4
  5. XBLRewards8
    XBLRewards8 Guest
    Hello Mehawl,

    In order to reset your account to correctly track purchases in CAD, you should first head over to the Microsoft Commerce page at (https://commerce.microsoft.com)
    to update your Microsoft account region. We currently see that you are still set to the UK. Once you can confirm that your region has been switched, to Canada from the bottom of your MyRewards page, you can opt out of the program at (https://rewards.xbox.com/optout/). wait
    48 hours and then sign back up again, which can also take 48 hours.

    While you will lose your progress by starting a brand new account, you can start earning Rewards Credits that will successfully reward your newly registered regional currency. To confirm that you have re-registered correctly, you can check your join date
    from the MyRewards page at (Xbox Live Rewards). If your join date shows a specific date and not a date of "???", then your
    account has successfully been re-registered. If you open a new post after being able to log in to your new Rewards account, you can request any pending deposits from your old account to your new one.

    However, since the upgrade to Xbox One S is a offer for select members, this will cause you to lose eligibility for this offer. This will cause you to lose your expedited shipping code, which should be fine, since it is only registered to work for purchases
    from the UK store. Therefore, if you make this console purchase after re-registering, you may be awarded 30,000 instead of 50,000 Credits. We will make a note of your account, and if this occurs, then let us know with a new post. The console Credits should
    appear 15 days after shipping. Just be sure to make your purchase through MicrosoftStore.com, as Smwutches says.
     
    XBLRewards8, Nov 3, 2018
    #5
  6. XBLRewards8 Win User

    Moved from UK to Canada wanting to purchase Xbox One S and get 50,000 points

    Hello Mehawl,

    In order to reset your account to correctly track purchases in CAD, you should first head over to the Microsoft Commerce page at (https://commerce.microsoft.com)
    to update your Microsoft account region. We currently see that you are still set to the UK. Once you can confirm that your region has been switched, to Canada from the bottom of your MyRewards page, you can opt out of the program at (https://rewards.xbox.com/optout/). wait
    48 hours and then sign back up again, which can also take 48 hours.

    While you will lose your progress by starting a brand new account, you can start earning Rewards Credits that will successfully reward your newly registered regional currency. To confirm that you have re-registered correctly, you can check your join date
    from the MyRewards page at (https://rewards.xbox.com/myrewards/). If your join date shows a specific date and not a date of "???", then your
    account has successfully been re-registered. If you open a new post after being able to log in to your new Rewards account, you can request any pending deposits from your old account to your new one.

    However, since the upgrade to Xbox One S is a offer for select members, this will cause you to lose eligibility for this offer. This will cause you to lose your expedited shipping code, which should be fine, since it is only registered to work for purchases
    from the UK store. Therefore, if you make this console purchase after re-registering, you may be awarded 30,000 instead of 50,000 Credits. We will make a note of your account, and if this occurs, then let us know with a new post. The console Credits should
    appear 15 days after shipping. Just be sure to make your purchase through MicrosoftStore.com, as Smwutches says.
  7. Smwutches Win User

    Moved from UK to Canada wanting to purchase Xbox One S and get 50,000 points

    To update your region in the rewards program (if you've already migrated your Xbox account), you'll need to opt out of the program and then re-register after a few days.

    In order to get the 50,000 credits, you have to purchase the console through microsoftstore.com.
  8. Mike Gentile Win User

    Pending rewards credits or not received - One single big thread!

    My 50,000 points for purchasing the Xbox One S on 12/21 haven't even showed up as pending!
  9. Daft Badger Win User

    Moving Xbox One from Canada to UK

    Support phone number in the U.K. is 0800 587 1102 which is a free to call number.
  10. onyxishere Win User

    Moving Xbox One from Canada to UK

    1. Your account will still be able to connect to Live no matter where you live.

    2. From what I understand retail disc games for the Xbox One will be region free but your gamertag will still need to be set to Scotland with a valid local form of payment in order to purchase digital games so be sure to migrate your account when you head
    there.

    I would also recommend contacting phone support to see about getting a proper power brick for your console to prevent power issues before heading out there.

    To contact phone support dial 1-800-469-9269
Thema:

Moved from UK to Canada wanting to purchase Xbox One S and get 50,000 points

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