Move with XBOX One - Region migration

I moved from France to the UK 12 Months ago - Up-dated my address and payment method but never managed to migrate the region in the account migration page.

Every time I get a French message telling me there is a problem

"Un problème se pose actuellement pour le déplacement de votre compte. Consultez la Page de prise en charge de changement de région pour vérifier que vous pouvez effectuer
cette opération et réessayez plus ***."

I checked the French Microsoft support who told me to wait 3 Months, which I did. But the same. I checked with the UK support, which did not understand also what could be wrong - no outstanding payment - no issue with the account

It is extremely weird because I can use all my games but I cannot use the XBOX Store for Movies and TV films - It is sending me back to the French store and then blocking because conflicting with my UK location (of course)

I am using my Playstation 4 for all multimedia services and XBOX only for Games - no other choice since a year now. I wonder if there is any geo - blocking here or if I have to create a complete new account and lose my old one because I moved to the
UK

:)

 

Moved from BE to NL, problem with Fable 3 (free for gold game)

Nope you should know better

Region locked content does not move between regions

Nor does it work with the migration tool you forfeit any licenses that are

If yoy move between regions constantly maybe youbshould think about not using the migration tool

The tool is too expencive to be used for temporary moves as you forfeit any region locked content with every use

Maybe you should trynand redownload the content with a netherland account while actuallyin netherlands

International laws still apply to you

A more practical solution wiuldnt be a migration

Create two accounts for both regions then you will not have tobworry about forfeiting any content

 

This item isn't available in your region.

Better off to create an new account you will most likely forfeit any region locked content and region migrations are oonly one time

Temporary move then your Better off with a Temporary account or order your disks Online

 

Yes because of Ms movies are region locked

 

What's you have is split billing

Have billing support look at that for you not live support or worst case tier 2

When you don't migrate and you have past currency but you change the xbox region you create conflicting information

That has to be fixed by billing support

 

Thanks. It seems indeed to be a conflicting thing that occurred when I plugged my console after the move.

I will try to connect with the billing support to solve it

Thanks.