Mouse side buttons not working

Discus and support Mouse side buttons not working in XBoX on Consoles to solve the problem; I have a G Lab kult helium mouse and I tried to map the side thumb buttons to work on fortnite which supports k and m on xbox but they are not... Discussion in 'XBoX on Consoles' started by FreddieRusselk, Sep 4, 2020.

  1. Mouse side buttons not working


    I have a G Lab kult helium mouse and I tried to map the side thumb buttons to work on fortnite which supports k and m on xbox but they are not recognizing them I'm just wondering if I need to map them in xbox settings

    :)
     
    FreddieRusselk, Sep 4, 2020
    #1
  2. Onyx Is Here Win User

    Side Buttons not working on mouse

  3. Hoskayra Win User

    Mouse side buttons not working

    Hello Omar. My name is Oskayra, and I will be happy to help you.

    Beforehand, it is important that you keep in mind that this is a public community forum, so we are players like you, we are not employees of Microsoft or Xbox, so we do not have access to any user account or check anything from the forum. All users help each other with common problems.

    Remember that this is a possible solution, if it doesn't work for you we can try another one.

    I am very sorry for the problem you are going through, with the intention of being able to help you I did an internal search on the Microsoft forum and found a publication by Ulises F., an independent advisor, who suggests the following:

    Try a console cache wipe by following these steps:

    1. Delete your account from the console

    2. Press and hold the power button on the console until the Xbox turns off completely.

    3. When the lights on the front panel of the Xbox go off, disconnect the power cable from the back.

    4. Wait at least 30 seconds.

    5. Reconnect your Xbox console and turn it on.

    6. Re-enter your account and test if the error persists.

    Information Source (Credits): https://answers.microsoft.com/thread/32a7572d-c615-4ea6-a6bc-c1d5d986f772

    Thank you for your patience, I hope everything can be resolved. I will be attentive to your response. Blessings.

    Sincerely,
    Oskayra.
  4. Jesse E' Win User

    Mouse side buttons stopped working.

    Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    I'll recommend you do a power cycle to clear the system cache

    - Turn off your console by pressing the Xbox button on the front of the console for about 10 seconds, until it shuts down completely.

    - Unplug the console's power cable. Wait 2 minutes.

    - Plug the console power cable back in. Press the Xbox button on your console to turn it on and check if it's all good.

    If that doesn't help, I'll suggest you try doing a factory reset keeping games and apps on your console. This will refresh the console and remove all potential bugs without deleting any game data.

    - Press the Xbox button to open the guide.

    - Select Profile & system > Settings > System > Console info.

    - Select Reset console.

    - Choose Keep Games and Apps

    Once that is done, you'll need to sign into the console using your Microsoft account credentials. If the issue is with your console, that should fix it.

    If that doesn't work, then unfortunately the issue is with the mouse itself.
  5. gameshareAcidxcalber Win User

    My sidebuttons do not work on my mouse for Xbox Minecraft

    Minecraft has support for side buttons and keyboard mouse they worked for me in past.

    Now they don't in Minecraft, with any mouse with buttons.an update they must of deleted side button options.

    Which means it Minecraft error not my Xbox or mouse.

    Since Minecraft is owned by Microsoft I thought they'd help here.
  6. Dennis Eldrup Dahl Win User

    How do I remove mouse acceleration on Xbox?

    That doesn't work. An easy way to test if you have mouse acceleration:

    Place your mouse all the way on the right side of your mouse pad, and the cursor on the right side of your screen. Move the mouse very slowly to the left, and when your cursor hits the left side of the screen, put your left index finger on the mouse pad. Now do the same movement fast, and see where your mouse is, when the cursor makes it to the left side of your screen.
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Mouse side buttons not working

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