most of my downloaded puzzles have disappeared

Discus and support most of my downloaded puzzles have disappeared in XBoX Games and Apps to solve the problem; I had downloaded a large number of puzzles from points; some packages were completed, some I was working on and the others I was looking forward to... Discussion in 'XBoX Games and Apps' started by crtrstr, Sep 8, 2017.

  1. crtrstr
    crtrstr Guest

    most of my downloaded puzzles have disappeared


    I had downloaded a large number of puzzles from points; some packages were completed, some I was working on and the others I was looking forward to doing. Where did they all go & can I get them back??

    :)
     
    crtrstr, Sep 8, 2017
    #1
  2. Frederick _170
    Frederick _170 Guest
    Lost Jigsaw collection

    After logging in on Jan 23, I discovered that the majority of my downloaded and completed puzzles had disappeared. Also my most recently purchased, and unfinished, collection was gone which left me very little gold to purchase any more. What happened?
     
    Frederick _170, Sep 8, 2017
    #2
  3. MissedToe83
    MissedToe83 Guest
    Volcano Puzzles Disappeared

    I downloaded the Volcano puzzles and the next day they disappeared. Any ideas?
     
    MissedToe83, Sep 8, 2017
    #3
  4. caking715 Win User

    All but 2 of my downloaded jigsaw puzzles have disappeared!

    I have switched from one computer to another and only two of my puzzle collections show up! They still show up on my other computer. Can I get them on both?
  5. BrainyTester75 Win User

    Jigsaw Puzzles have disappeared

    I just had the same problem.
  6. ElaineJohnson7 Win User

    Where is my jigsaw puzzle collection?

    My last response was that the collection reappeared. I completed a puzzle in the collection last night, which unlocked a new puzzle within the collection. Tonight, I decided to begin a new puzzle in that same collection, but it has completely disappeared again!

    Annoyed!
  7. ComplexMuffin46 Win User

    Microsoft Jigsaw Puzzle

    I have not been able to download new puzzle collections. Or to re-load the ones I've purchased already that disappeared. Please, I am certain you are able to fix this, yet it continues to be a problem. Thank you for your consideration.
  8. PoorBadge97 Win User

    Puzzles won't download

    have not been apple to download any of my puzzles or new puzzles
Thema:

most of my downloaded puzzles have disappeared

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