Mortal Kombat 11 & World War Z suddenly are causing both my Series X's to lock up and...

Discus and support Mortal Kombat 11 & World War Z suddenly are causing both my Series X's to lock up and... in XBoX Games and Apps to solve the problem; I tried on both my Xbox Series X consoles, both on Alpha Skip Ahead ring, both have a 1TB Seagate storage expansion. I tried my account. I tried my... Discussion in 'XBoX Games and Apps' started by RussianBostwick, Sep 26, 2023.

  1. RussianBostwick
    RussianBostwick Guest

    Mortal Kombat 11 & World War Z suddenly are causing both my Series X's to lock up and...


    I tried on both my Xbox Series X consoles, both on Alpha Skip Ahead ring, both have a 1TB Seagate storage expansion. I tried my account. I tried my brother's account. I took a console to a friend's house to try their Wi-Fi, I tried plugging in with a shielded Cat.8 ethernet cable, I tried formatting the seagate drives, deleting everything possible on internal storage, and then factory resetting, and same result. right at the end of syncing save game, to where its loading the title screens, my xboxes power light goes dark, blinks twice, the sound signal stutters in repeat and the console just reboots.

    these 2 games were literallly just working a few days ago.

    also what gives man? on my account, the infinitely updating MSN Maps is back, but it doesnt do it on my bros account.. and he is in alpha skip ahead also...

    oh and just to be thorough, i have the xboxs set to different alternate port selections and which are both set to forward tcp/udp in my router and on both consoles i have full open NAT with IPv4 and IPv6 connectivity.

    :)
     
    RussianBostwick, Sep 26, 2023
    #1
  2. Tomm_A Win User

    Mortal Kombat 11 & World War Z suddenly are causing both my Series X's to lock up and reboot when attempting to go to title screen.

    Hello RussianBostwick,



    Greetings!



    Thank you for posting in Microsoft Community.



    Based on the description, you are experiencing issue with the game while on your device is on Insider build. Let us check and see on what we can do to help resolve your concern in a timely manner.

    If we may ask, have you installed the latest update that was just release? See: Xbox Insider Release Notes - Alpha Skip-Ahead (2408.230924-2000) - Xbox Wire If done, you may report the problem using the Report a problem app and you may post this topic to the Xbox insider community. We will help you how to get there.

    To provide feedback to Team Xbox, see: What's new: Xbox system updates | Xbox Support

    To get help from Insider community, see: Xbox Insiders (reddit.com)

    We are positive that you’ll get more relevant information and best resolution to your concern.

    Sincerely,

  3. BrawnyCarrot173 Win User

    Favourite game pass title and what you would like to see added in the future

    I would like 2 see mortal combat 11 in game pass and world war z cause game pass has mortal combat xl and they have zombie games i would 2 see if they added those games
  4. BrawnyCarrot173 Win User

    Favourite game pass title and what you would like to see added in the future

    I would like 2 see mortal combat 11 in game pass and world war z cause game pass has mortal combat xl and they have zombie games i would 2 see if they added those games
  5. BarrelBurrito01 Win User

    Best games this year so far...

    I haven't played too many new releases. Resident evil 2, the divison 2, kingdom hearts 3, world war z mortal kombat 11, dead or alive 6 and castlevania anniversary collection. So right now those would be my top picks for 2019. I have only played the
    free trial version of a plague tale but it seemed really good so far.
  6. Wattson Main Win User

    Game Disc Not Downloading

    Yes, this is only happening on mortal kombat 11 ultimate. I have a call of duty cold war disc and it downloads perfectly fine. I got the disc for Mortal Kombat 11 ultimate on december and i havent been able to download it since. I did have the game pass version of mortal kombat 11 but i fully deleted it to be absolutely sure that wasn’t the reason it wasn’t downloading.
Thema:

Mortal Kombat 11 & World War Z suddenly are causing both my Series X's to lock up and...

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