Mortal Kombat 11 fails to launch

You're welcome my friend, glad to be able to help.

No worries, that procedure will not cause you to lose any progress data saved on your console.

But, this probably will cancel the downloads, so, to be safe, wait until that download finishes first, and then try to restore your console.

Just a quick tip, please, before you do the restore procedure, make sure you know all the accounts email and passwords because you will have to log in all over.

Hi thank you for getting back to me.

I have tried a power cycle with no luck. Will try your second suggestion as well. Quick question, if I "restore console" will I lose progress on the games im downloading? In other words if a game is 80% downloaded, will I lose that progress?

Hello dear Gamer, first it's a pleasure to be able to help you today.

My name is Vinicius.

I am a gamer and independent advisor on the XBOX community platform.

Hey Panayiotis-OrestisAntoniou, how are you today? Hope you're well.

Panayiotis-OrestisAntoniou, this happened just with Mortal Kombat for now? Have you tried another game already?

Also, try this on your console Panayiotis-OrestisAntoniou,

First, clean the cache of your console that way:

1. With the console turned on, hold the XBOX power button on the console for 10 seconds until you hear a small sound.

2. Wait 10 seconds.

3. Turn it back on.

Note: It may take a while for it to turn on, don't worry, it's normal.

Then, restore your console keeping the games and apps:

***IMPORTANT*** If you share accounts with someone, you will have to redo the process of placing the account as the main one again, be aware of the chances you still have to do this, as Microsoft makes available per year, only 5 chances so you can make some account your console's main account.

1. Press the Xbox button to open the dashboard.

2. Select System > Settings > System > Console Information >

3. Select Reset console > Restore and keep my games and apps.

4. When asked to pull settings from an old Xbox, choose no, thanks

5. You will have to log in to your accounts again, and when you sign in with your account, make sure you turn it has your home console also, that's it.

NOTE: Rest assured, you won't lose games or saves

What is the Mortal Kombat 11 beta?
The Mortal Kombat 11 beta will allow players who pre-order to access an early sample of Mortal Kombat 11 before the game launches. The beta for Mortal Kombat 11 will only be available for PlayStation 4, PlayStation 4 Pro,
Xbox One and Xbox One X.

For more details about the beta, please keep an eye on mortalkombat.com or follow @mortalkombat or @netherrealm for
more information on Twitter.



How do I get access to the Mortal Kombat 11 beta?
Please make sure your retailer is offering the beta before you pre-order the game. If you pre-order a physical copy of Mortal Kombat 11, you will receive a code to gain access to the beta before it begins. The code you receive
will be for the same platform that you pre-ordered the game for. Please note, you will be able to redeem your beta code before the beta officially begins, but this will not allow you to download the Mortal Kombat 11 beta until it’s available in March 2019.

If you pre-order a digital copy of Mortal Kombat 11, you will automatically gain access to download the Mortal Kombat 11 beta when the beta is live.



Can I pre-order at any retailer and get access to the Mortal Kombat 11 beta?
No. If you want to ensure access to the beta, check with your retailer before you pre-order.

https://mortalkombatgamessupport.wbgames.com/hc/en-us/articles/360013188374-Mortal-Kombat-11-Beta-Pre-order-FAQ

I just got the xbox game pass and every game is working just fine accept for Mortal Kombat XL. When i try to launch the game it starts to launch and shows the mortal kombat logo with the game pass symbol in the bottom right then fails and sends me back
to the home screen. Anyone know a solution?