Moonlighter crash on game pass pc

Hi XBF Amber M ,

I have already tried all the solution in other forum's posts with no results.

I got the admin permission of the folder and the game but nothing changed, the other games works pretty well besides gears of war of course.

There is any other solution?

Hi Oibaf89,

Thanks for reaching out to us in the forums for this issue about games launching on your Windows 10 PC. I recommend that you try the troubleshooting solutions available in our support article entitled Game
freezes or stops responding on a Windows 10 deviceto get the games back up and running normally. Additionally, the solutions from our community post Windows
10 Xbox (Beta) App FAQ can also prove helpful for this as well.

Give the troubleshooting a try and let us know the results.

I hope that this helps out!

Hey there,

We will be locking this older thread due to it being revived by a new post. If the issue is
on going, we recommend creating a new thread
detailing the issue at hand and any troubleshooting steps (if any) you’ve tried so far. We will be more than happy to answer any questions.

Thank you!

I have the same issue. Moonlight crashed on my first run through it. Now I cannot restart without it freezing at the green login screen. Up til then keyboard and gamepad work, but not beyond that. Tried all the usual restart solutions.

Cannot play the game as another user since is part of my gamepass.

Version of the game is 1.9.18.0.

Please respond with game specific help. Seems to be problem only with moonlight so far.

I had a similar issue when using the gamepad. Try starting it with the gamepad off and see if it functions properly, this can narrow down the cause. if its still freezes we can go from there.