Month #2, problem with points

Discus and support Month #2, problem with points in XBoX Rewards & Social to solve the problem; over a month to fix a database issue? Are the employees on an extended vacation? This is pretty sad. 617f078b-55a0-434c-8ae3-94398b17e8b9 Discussion in 'XBoX Rewards & Social' started by AndroidRager, Mar 15, 2018.

  1. AndroidRager
    AndroidRager Guest

    Month #2, problem with points


    over a month to fix a database issue? Are the employees on an extended vacation? This is pretty sad.

    :)
     
    AndroidRager, Mar 15, 2018
    #1
  2. B RoY JR
    B RoY JR Guest
    2 MONTHS $2 PROBLEM

    i found out about the 2 months for $2 thing. i added my paypal account and its not working, then i tried again in a couple of days and its still not working, can anyone help please?

    the status code is 80190126
     
    B RoY JR, Mar 15, 2018
    #2
  3. 2 MONTHS $2 PROBLEM

    I have a similar problem, i looked into it and apparently there having problems with the xbox live marketplace. I think everyone with problem will just have to wait till they fix it.
     
    I Am Will Neve, Mar 15, 2018
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Month #2, problem with points

    Hello AndroidRager,

    After reviewing your account, it appears that you are currently being affected by a known database issue which is interfering with the information on your account. What is happening is that your billable account information is being incorrectly communicated
    to our servers. Since this data is necessary to determine where to place your deposit, the process is aborted. Since this issue is currently being caused by a secure database not under our control, we have escalated the problem and it is currently being worked
    on by another team. At the current point in time, they have not yet provided us with an approximate solution date, but have provided us with fixed deposits in the past as they work on the issue. When such a fixed deposit is provided, you can see the deposit
    as currency from your commerce page at (Sign in to your Microsoft account), where it will be listed as a refund with a negative amount. We apologize for the inconvenience, and ask for your patience while our other
    team works on a solution.
     
    XBLRewards8, Mar 16, 2018
    #4
  5. XBLRewards8 Win User

    Month #2, problem with points

    Hello AndroidRager,

    After reviewing your account, it appears that you are currently being affected by a known database issue which is interfering with the information on your account. What is happening is that your billable account information is being incorrectly communicated
    to our servers. Since this data is necessary to determine where to place your deposit, the process is aborted. Since this issue is currently being caused by a secure database not under our control, we have escalated the problem and it is currently being worked
    on by another team. At the current point in time, they have not yet provided us with an approximate solution date, but have provided us with fixed deposits in the past as they work on the issue. When such a fixed deposit is provided, you can see the deposit
    as currency from your commerce page at (https://commerce.microsoft.com/), where it will be listed as a refund with a negative amount. We apologize for the inconvenience, and ask for your patience while our other
    team works on a solution.
  6. zoidberg1339 Win User

    Points for games never showing

    I'm having the same problem. No points for last month and I definitely bought enough to earn my 2% back.
  7. Paperjoex2 Win User

    2 MONTHS $2 PROBLEM

    Check your account and make sure you don't have any old or invalid payment options onto the account
  8. I Am Will Neve Win User

    2 MONTHS $2 PROBLEM

    I have a similar problem, i looked into it and apparently there having problems with the xbox live marketplace. I think everyone with problem will just have to wait till they fix it.
  9. US Revenge Win User

    Need advice: How to spend 400 Microsoft Points?

    sing up on bing rewards and in 2 months or so you can have enough points for a 400ms point card, then you will have 800 and more options, 2 months after that you will have 1200ms points and be able to buy almost any arcade game.
Thema:

Month #2, problem with points

Loading...
  1. Month #2, problem with points - Similar Threads - Month problem points

  2. I have a month with this problem when I open the game destiny 2 and want to play it freezes...

    in XBoX Games and Apps
    I have a month with this problem when I open the game destiny 2 and want to play it freezes...: I have a month with this problem when I open the game destiny 2 and want to play it freezes and crashes after 10 to 15 minutes and this happens to me very often, any solution?...
  3. Problem: GamePass Ultimate 4 month subscription instead of xbox live Gold 12 month (code)

    in XBoX on Consoles
    Problem: GamePass Ultimate 4 month subscription instead of xbox live Gold 12 month (code): Hello, I am coming to you because I encountered a problem. I recently purchased a 12 month xbox code from Instant Gaming along with a friend. For this friend no problem, whereas for me, this...
  4. Problem to purchase free game from xbox live gold this month

    in XBoX Games and Apps
    Problem to purchase free game from xbox live gold this month: Hi there, I was trying to purchase new games with gold (xbox live gold) this month. There was no problem with purchasing Warface: Breakout, but I can not purchase Metal Slug 3. There is no option...
  5. Problem with a 3 month game pass ultimate card

    in XBoX Games and Apps
    Problem with a 3 month game pass ultimate card: When entering a code for a 3 month xbox game pass ultimate witha a gift card, it tells me that an error occurred and what to exéct would be useful, but it won't me redeem it...
  6. SRX1501449104ID - Getting a Error message for the past 2 month "There's a temporary problem...

    in XBoX Accessibility
    SRX1501449104ID - Getting a Error message for the past 2 month "There's a temporary problem...: Please Help, I have been locked out of my account for almost 3 months now because of a problem that happened on Microsoft’s side. I am going through the process of changing my security info, but...
  7. 24 Month Game Pass Problem

    in XBoX Sales and Promo
    24 Month Game Pass Problem: I purchased XBOX All Access on Amazon, the option where they send you a console and a 24 month Subscription to Game Pass. The instructions to gain access to Game Pass did not line up with the...
  8. anyone got a problem getting Tekken 6 free this month

    in XBoX Games and Apps
    anyone got a problem getting Tekken 6 free this month: Tried to get free game Tekken 6 for 360, got payment options on the account, but it says required payment options, anyone got any way around this, its only free till 15th Jan under Gold membership...
  9. Problem with the $12.50 3 month deal

    in XBoX Sales and Promo
    Problem with the $12.50 3 month deal: So i tried to buy the $12.50 deal thursday and Friday, and i do have 30 dollars. However, every time i try to buy it, it asks me “how i would like to pay the rest”. I definitely have enough...
  10. microsoft 3 month+1000 vbucks promotion deal problem

    in XBoX Sales and Promo
    microsoft 3 month+1000 vbucks promotion deal problem: Hello, I bought the 3 month gold+1000 vbucks deal on December 7th and never received the vbucks. I've checked my xbox messages but no code appears. I made sure I was eligible for the offer before...